Installation & Licensing

Installation & Licensing

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New Member
mail
Posts: 1
Registered: ‎11-22-2012
Message 231 of 559 (301 Views)

Re: Resend Activation Email problem

11-22-2012 02:11 AM in reply to: arlinpega.bibat

Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email

Please enter the email address you used to register your account below:

New Member
przemyslaw.etz
Posts: 1
Registered: ‎11-22-2012
Message 232 of 559 (292 Views)

Re: Resend Activation Email problem

11-22-2012 02:27 AM in reply to: lancelet

I registered today at Education Community and had the same problem - when clicking on activation link in mail, blank page opens and nothing happens.

New Member
johnnymail
Posts: 1
Registered: ‎11-22-2012
Message 233 of 559 (285 Views)

Re: Resend Activation Email problem

11-22-2012 02:38 AM in reply to: przemyslaw.etz

same problem here. clicking the activation link in the email does nothing. i have an Registration Code and Registration ID but nowhere to put it.

New Member
adam.ozlanski
Posts: 1
Registered: ‎11-22-2012
Message 234 of 559 (270 Views)

Re: Resend Activation Email problem

11-22-2012 04:47 AM in reply to: johnnymail

The same problem, my mail a.ozlanski@wit.edu.pl, I will be waiting for conntact.

Community Manager
camilo.lemos
Posts: 1,093
Registered: ‎09-28-2011
Message 235 of 559 (266 Views)

Re: Resend Activation Email problem

11-22-2012 04:53 AM in reply to: adam.ozlanski

Hi everyone,

 

We are currently investigating an issue that is preventing us from manually activating student accounts.


We apologize for the inconvenience and will keep you posted via this post.

Thank you for your patience and understanding.



Camilo Lemos
Community Manager
camilo.lemos
Posts: 1,093
Registered: ‎09-28-2011
Message 236 of 559 (252 Views)

Re: Resend Activation Email problem

11-22-2012 10:07 AM in reply to: camilo.lemos

Hi afalls2, mail, przemyslaw.etz, johnnymail and adam.ozlanski.

 

The issue with the account activations on the Education Community has been resolved and I have manually activated your accounts.

 

You should now be able to access the Education Community and all of its benefits.



Camilo Lemos
New Member
jorge_93_zgz
Posts: 1
Registered: ‎11-22-2012
Message 237 of 559 (244 Views)

Re: Resend Activation Email problem

11-22-2012 12:06 PM in reply to: lancelet

I have not recieved the activation mail and i had resent it many times.

plaese help.

Customer Service
joane.bonghanoy
Posts: 781
Registered: ‎06-06-2011
Message 238 of 559 (234 Views)

Re: Resend Activation Email problem

11-22-2012 04:50 PM in reply to: jorge_93_zgz

Hi Jorge,

 

I have activated your account and you should now be able to log into the Education Community site. Let us know if you still have issues logging in.



Joane Bonghanoy
New Member
kathy_spitzer
Posts: 1
Registered: ‎11-26-2012
Message 239 of 559 (194 Views)

Re: Resend Activation Email problem

11-26-2012 10:06 AM in reply to: lancelet

Hello,

 

my account is also not actived. What can i do?

 

Thanks,

K.

Community Manager
philip.s
Posts: 2,602
Registered: ‎09-27-2011
Message 240 of 559 (191 Views)

Re: Resend Activation Email problem

11-26-2012 10:12 AM in reply to: kathy_spitzer

I apologize for the inconvenience Kathy.

 

Your Education Community account is activated and you should now have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
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