Installation & Licensing

Installation & Licensing

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Re: Resend Activation Email problem

11-22-2012 02:11 AM in reply to: arlinpega.bibat

Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email

Please enter the email address you used to register your account below:

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Re: Resend Activation Email problem

11-22-2012 02:27 AM in reply to: lancelet

I registered today at Education Community and had the same problem - when clicking on activation link in mail, blank page opens and nothing happens.

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Re: Resend Activation Email problem

11-22-2012 02:38 AM in reply to: przemyslaw.etz

same problem here. clicking the activation link in the email does nothing. i have an Registration Code and Registration ID but nowhere to put it.

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Re: Resend Activation Email problem

11-22-2012 04:47 AM in reply to: johnnymail

The same problem, my mail a.ozlanski@wit.edu.pl, I will be waiting for conntact.

Community Manager
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Post 235 of 570

Re: Resend Activation Email problem

11-22-2012 04:53 AM in reply to: adam.ozlanski

Hi everyone,

 

We are currently investigating an issue that is preventing us from manually activating student accounts.


We apologize for the inconvenience and will keep you posted via this post.

Thank you for your patience and understanding.



Camilo Lemos
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Re: Resend Activation Email problem

11-22-2012 10:07 AM in reply to: camilo.lemos

Hi afalls2, mail, przemyslaw.etz, johnnymail and adam.ozlanski.

 

The issue with the account activations on the Education Community has been resolved and I have manually activated your accounts.

 

You should now be able to access the Education Community and all of its benefits.



Camilo Lemos
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Re: Resend Activation Email problem

11-22-2012 12:06 PM in reply to: lancelet

I have not recieved the activation mail and i had resent it many times.

plaese help.

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Post 238 of 570

Re: Resend Activation Email problem

11-22-2012 04:50 PM in reply to: jorge_93_zgz

Hi Jorge,

 

I have activated your account and you should now be able to log into the Education Community site. Let us know if you still have issues logging in.



Joane Bonghanoy
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Re: Resend Activation Email problem

11-26-2012 10:06 AM in reply to: lancelet

Hello,

 

my account is also not actived. What can i do?

 

Thanks,

K.

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Post 240 of 570

Re: Resend Activation Email problem

11-26-2012 10:12 AM in reply to: kathy_spitzer

I apologize for the inconvenience Kathy.

 

Your Education Community account is activated and you should now have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
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