Installation & Licensing

Installation & Licensing

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New Member
neagan
Posts: 1
Registered: ‎11-21-2012
Message 221 of 563 (254 Views)

Re: Resend Activation Email problem

11-21-2012 03:35 PM in reply to: info

I am also unable to activate my account. Can you help me?

Community Manager
philip.s
Posts: 2,657
Registered: ‎09-27-2011
Message 222 of 563 (239 Views)

Re: Resend Activation Email problem

11-21-2012 04:12 PM in reply to: neagan

Hello Nick,

 

Confirming that your Education Community account is now activated. Please let us know if you need additional assistance!



Philip Schmelzer
New Member
dona.laissa
Posts: 1
Registered: ‎11-21-2012
Message 223 of 563 (233 Views)

Re: Resend Activation Email problem

11-21-2012 06:11 PM in reply to: lancelet

hi, i have the same trouble of my colleagues here. I resend the email for activate my account an the link doesn't work. Please help me.

Customer Service
joane.bonghanoy
Posts: 867
Registered: ‎06-06-2011
Message 224 of 563 (224 Views)

Re: Resend Activation Email problem

11-21-2012 06:59 PM in reply to: dona.laissa

Hi dona.laissa,

 

Your account has been activated. Reply back if you still encounter issues in logging in.

 

 



Joane Bonghanoy
New Member
tiago
Posts: 2
Registered: ‎11-21-2012
Message 225 of 563 (219 Views)

Re: Resend Activation Email problem

11-21-2012 08:16 PM in reply to: joane.bonghanoy

I still canot activate my account. When I click on the link provided, nothing is loaded on my browser...

New Member
yuqianyangster
Posts: 1
Registered: ‎11-21-2012
Message 226 of 563 (214 Views)

Re: Resend Activation Email problem

11-21-2012 08:29 PM in reply to: lancelet

Hi,

 

I also am unable to activate my account, every time I click the link to activate it I am redirected to the resend email page. Could you please help me?-

New Member
greysear
Posts: 1
Registered: ‎11-21-2012
Message 227 of 563 (211 Views)

Re: Resend Activation Email problem

11-21-2012 09:12 PM in reply to: Cheng_Wu

ok I actually get the email but when I click on the link to activate nothing loads. All the website seams to do to help me solve this issue is to continueally send the same email. Which still dosnt load the activation padge.

Customer Service
joane.bonghanoy
Posts: 867
Registered: ‎06-06-2011
Message 228 of 563 (204 Views)

Re: Resend Activation Email problem

11-21-2012 10:13 PM in reply to: tiago

Hi Tiago, Yuki and Eugene,

 

Sorry for the trouble. We are now looking into this error and working on the resolution.

 

I have activated your accounts and you should now be able to log into the Education Community site. If you still cannot do so, please let me know so I can troubleshoot further.



Joane Bonghanoy
New Member
afalls2
Posts: 1
Registered: ‎11-22-2012
Message 229 of 563 (195 Views)

Re: Resend Activation Email problem

11-22-2012 12:25 AM in reply to: joane.bonghanoy

hey i'm having the same problem, can someone help? i need this to finish my college finals and i don't have a lot of time T_T someone please help.

 

and i really don't wanna have to resort to... other measures...

Community Manager
camilo.lemos
Posts: 1,191
Registered: ‎09-28-2011
Message 230 of 563 (179 Views)

Re: Resend Activation Email problem

11-22-2012 01:49 AM in reply to: afalls2

Hi afalls2 and welcome to the forums.

 

I wasn't able to find a profile on the Education Community linked to the e-mail address you used to log in the forums. Can you please follow the instructions on this video until the very end and try to register again?

Apologies for the inconvenience.



Camilo Lemos
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