Installation & Licensing

Installation & Licensing

Reply
New Member
info
Posts: 1
Registered: ‎11-21-2012
Message 211 of 566 (234 Views)

Re: Resend Activation Email problem

11-21-2012 03:10 AM in reply to: lancelet

same problem for me too

 

italian tech support do not answer, i've insered first request last friday and till today i've no answer

 

i need to activate upgrade from autocad lt 2012 to 2013

Community Manager
camilo.lemos
Posts: 1,223
Registered: ‎09-28-2011
Message 212 of 566 (225 Views)

Re: Resend Activation Email problem

11-21-2012 04:12 AM in reply to: info

Hi info, 

 

I have sent your activation code for AutoCAD LT 2013 via private message here on the forums.

 

Please let me know if you need any further assistance.



Camilo Lemos
New Member
julianschambach
Posts: 2
Registered: ‎11-20-2012
Message 213 of 566 (221 Views)

Re: Resend Activation Email problem

11-21-2012 06:52 AM in reply to: joane.bonghanoy

hello :smileyhappy:
I didnt receive the activation Email , too.
Could you help me please?

Thanks, Julian

 

Community Manager
camilo.lemos
Posts: 1,223
Registered: ‎09-28-2011
Message 214 of 566 (215 Views)

Re: Resend Activation Email problem

11-21-2012 07:06 AM in reply to: julianschambach

Hi Julian, 

 

Your account has been manually acitvated, enjoy the Education Community:smileyhappy:



Camilo Lemos
New Member
julianschambach
Posts: 2
Registered: ‎11-20-2012
Message 215 of 566 (213 Views)

Re: Resend Activation Email problem

11-21-2012 07:08 AM in reply to: camilo.lemos

this was fast... thank You :smileywink:

 

New Member
d0murillo
Posts: 1
Registered: ‎11-21-2012
Message 216 of 566 (205 Views)

Re: Resend Activation Email problem

11-21-2012 12:53 PM in reply to: lancelet

I have the same problem, the page says "Registration email successfully resent" and I don't have any message, please help me. I need this software for my studies.

Thanks.

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 217 of 566 (202 Views)

Re: Resend Activation Email problem

11-21-2012 01:53 PM in reply to: d0murillo

I apologize for the inconvenience David and would like to confirm that we're still investigating the root cause of these account activation issues.

 

With that being said, both of your Education Community accounts are activated and you should have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

 

Please feel free to let us know if we can be of additional assistance.



Philip Schmelzer
New Member
chrislaquian
Posts: 1
Registered: ‎11-21-2012
Message 218 of 566 (199 Views)

Re: Resend Activation Email problem

11-21-2012 02:41 PM in reply to: lancelet

I am having the same problem activating my account.  I am receiving the e-mail but when I click on the link, it directs me to a blank page.  Then, when i try to log back in it says that my account hasn't been activated yet.  Please help!!!

New Member
alexia
Posts: 1
Registered: ‎11-21-2012
Message 219 of 566 (194 Views)

Re: Resend Activation Email problem

11-21-2012 02:46 PM in reply to: chrislaquian

Hi 

 

I am having the same problem activating my account! I am receiving the e-mail but when I click on the link I get to a blank page.  Help please would be great!

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 220 of 566 (185 Views)

Re: Resend Activation Email problem

11-21-2012 03:23 PM in reply to: alexia

Hi Christopher and Alexia,

 

Both of your Education Community accounts are now activated. Once again, I would like to express our apologizes for the inconvenience.



Philip Schmelzer
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.