Installation & Licensing

Installation & Licensing

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New Member
rosi_rosa007
Posts: 2
Registered: ‎11-16-2012
Message 191 of 563 (961 Views)

Re: Resend Activation Email problem

11-16-2012 03:49 PM in reply to: philip.s

I cannot recieve the activation e-mail for my student account.:smileysurprised:

Community Manager
philip.s
Posts: 2,656
Registered: ‎09-27-2011
Message 192 of 563 (947 Views)

Re: Resend Activation Email problem

11-16-2012 04:38 PM in reply to: rosi_rosa007

Hi Rosi,

 

Your Education Community account has just been activated. We apologize for the inconvenience and would like to assure everyone that we're looking into the cause of this recent account activation issue and will hopefully have it resolved soon.

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
New Member
rosi_rosa007
Posts: 2
Registered: ‎11-16-2012
Message 193 of 563 (944 Views)

Re: Resend Activation Email problem

11-16-2012 04:44 PM in reply to: philip.s

Ohhh yeah I have been fixed the problem, thank you!!!

New Member
Fold67
Posts: 1
Registered: ‎11-17-2012
Message 194 of 563 (931 Views)

Resend Activation Email problem

11-17-2012 12:04 PM in reply to: lancelet

Hi,

 

I am not quite new here, I have been using your product for about 2 years now, and when I go into my education account to update some of my software to the newest version I get this message "Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email". I have had an active account since I have used your products and I have had submitted my email and it still shows the message.

 

Can I please get some help?

 

Thanks

Brian

New Member
tpain2566
Posts: 1
Registered: ‎11-18-2012
Message 195 of 563 (916 Views)

Re: Resend Activation Email problem

11-18-2012 02:31 AM in reply to: lancelet

Hi I can not recieve my activation email

New Member
antoine.cardon
Posts: 1
Registered: ‎11-18-2012
Message 196 of 563 (907 Views)

Re: Resend Activation Email problem

11-18-2012 06:21 AM in reply to: tpain2566

Hello,
I've just registered an account but I can't activate it, i try to rescend the activation mail but it didn't work.
I've checked junk and blocked folder but no mail.

Please help me

New Member
bpineda_11
Posts: 1
Registered: ‎11-18-2012
Message 197 of 563 (898 Views)

Resend Activation Email problem

11-18-2012 12:57 PM in reply to: lancelet

i am having the same problem as 22jezv1bbi. Plz help because i would love to start working w/ these programs! :smileyhappy: thank you

New Member
robertawood
Posts: 1
Registered: ‎11-18-2012
Message 198 of 563 (893 Views)

Re: Resend Activation Email problem

11-18-2012 02:06 PM in reply to: lancelet

Hi,

 

I am having the same problem, i've enter my email but i'm not getting an email back to activate my account

 

Please Help

 

Rob

Customer Service
joane.bonghanoy
Posts: 873
Registered: ‎06-06-2011
Message 199 of 563 (882 Views)

Re: Resend Activation Email problem

11-18-2012 05:00 PM in reply to: robertawood

Hi robertawood, bpineda_11, antoine.cardon, tpain2566, Fold67,

 

I have activated your Education Community account. If you still encounter any errors please do let us know.



Joane Bonghanoy
New Member
akubiling
Posts: 1
Registered: ‎11-18-2012
Message 200 of 563 (877 Views)

Re: Resend Activation Email problem

11-18-2012 08:16 PM in reply to: lancelet

I cannot recieve the activation email. Can someone fix it for me? Thank you.

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