Installation & Licensing

Installation & Licensing

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New Member
sabrinuzza
Posts: 1
Registered: ‎05-04-2012
Message 81 of 563 (1,866 Views)

Re: Resend Activation Email problem

05-04-2012 10:55 AM in reply to: lancelet

I have now the same same problem!!! Have you understand what we can do?

Customer Service
joane.bonghanoy
Posts: 877
Registered: ‎06-06-2011
Message 82 of 563 (1,859 Views)

Re: Resend Activation Email problem

05-06-2012 08:19 PM in reply to: sabrinuzza

Hi sabrinuzza,

 

Private Message me your Email Address and User ID. I'm making an assumption you are trying to access Education Site, correct?

 

 



Joane Bonghanoy
New Member
johnpark918
Posts: 2
Registered: ‎05-11-2012
Message 83 of 563 (1,842 Views)

Re: Resend Activation Email problem

05-11-2012 03:01 AM in reply to: sabrinuzza

I'm having the same problem. Has anyone gotten this problem resolved?

Member
187916
Posts: 3
Registered: ‎05-12-2012
Message 84 of 563 (1,832 Views)

Re: Resend Activation Email problem

05-12-2012 04:17 AM in reply to: raulcavazos

I have the same problem too. It's a shame because i was tryed to downoload the Autocad 2011 previously, but i had the same failure so i gave up :smileysad: Now I have to get this software because of my studies...

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 85 of 563 (1,816 Views)

Re: Resend Activation Email problem

05-13-2012 07:48 PM in reply to: johnpark918

HI johnpark918:

 

Please send me your serial number through private message(envelope next to your account name at the top of this page). Upon validation, I may generate an activation code manually for you.

 

In order to generate an activation code we will need the request code that is displayed on your monitor after you begin the activation procedure. Following are the steps to retrieve the request code:

1. Run the program

2. Pull down menu 'Help'

3. Click on 'About'

4. Click the Production Information button at the right hand corner

5. Click on the Activate button

6. On this page you will be able to view Product, Serial Number and Request Code 

 

Have a nice day!



Arlin Bibat
Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 86 of 563 (1,816 Views)

Re: Resend Activation Email problem

05-13-2012 07:56 PM in reply to: 187916

HI 187916:

 

My apologies for the inconvenience. Please also send me your serial number through private message(envelope next to your account name at the top of this page) so I may check.

 

Thank you!



Arlin Bibat
Member
187916
Posts: 3
Registered: ‎05-12-2012
Message 87 of 563 (1,805 Views)

Re: Resend Activation Email problem

05-16-2012 01:09 PM in reply to: arlinpega.bibat
?There is a problem, because I can not get into Download site, and get any autodesk product on my computer. When I log in into a autodesk site, there is a window which i send you in this mail. I don't know what to do. Thanks for help. I tried to go with you instruction, but there doesn't work, or don;t know how to get the serial number which you want, to activate my account.
New Member
potas7
Posts: 2
Registered: ‎05-16-2012
Message 88 of 563 (1,806 Views)

Re: Resend Activation Email problem

05-16-2012 01:41 PM in reply to: joshua.breau

I have the same HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

New Member
matcastro
Posts: 1
Registered: ‎09-06-2012
Message 89 of 563 (1,735 Views)

Re: Resend Activation Email problem

09-06-2012 07:28 PM in reply to: lancelet

I have the same problem. I'm a student and i need to activate my account. Is write here that the support team could manually activate my account. Could someone do this for me???

 

Thank you.

Customer Service
joane.bonghanoy
Posts: 877
Registered: ‎06-06-2011
Message 90 of 563 (1,733 Views)

Re: Resend Activation Email problem

09-06-2012 08:30 PM in reply to: matcastro

Hi matcastro,

 

Correct me if I'm wrong, but from what I understand you have not yet completed the Activation of your Education Community Profile right? If so, can you provide more details (e.g. error message ) on the error encountered upon Registration/Activation of your account?



Joane Bonghanoy
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