I'm currently unable to do anything with my account on the students.autodesk.com domain. I'm continually presented with a request to re-activate my account by re-sending an activation email. So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.
I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!
Any help fixing this would be very much appreciated.
Jonathan Merritt, BE(Mech)/BSc, PhD
Research Fellow, The University of Melbourne
Solved! Go to Solution.
Solved! by jessica.t. See the answer in context.
Hi @Jasony98 and welcome to the Autodesk Community!
I have manually activated your account and you should receive your confirmation email shortly. Sincere apologies for the inconvenience. If you experience further issues with your Education Community account please contact the education team directly by filling out this problem form.
I am also having this same problem. Would love to figure out what is going on. I have to get software on my computer for upcoming finals. Please help ASAP.
I'm having the same issue. It may be an issue they're having just today because I've been able to get it to work before. I'll try again tomorrow night.
I've been having the same problem. Considering it is happening to all of us at the same time, it is probably just an error. I hope they fix this soon!
same for me, I try to activate, put my e-mail and click "resend" but I recieve no e-mail for activation, than when I click on problem form, it jst send me back to the resend e-mail page
The same problem here. I am a Belgian student and wish to use the program for my exam.
I hope this problem is fixed soon.
Could we get some update on the situation meanwhile?
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