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request code

4 REPLIES 4
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Message 1 of 5
mhughes50
Community Visitor
350 Views, 4 Replies
‎02-05-2014 12:18 PM
‎02-05-2014 12:18 PM

request code

I never recieved my product request code.

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4 REPLIES 4
Message 2 of 5
TravisNave
Mentor
in reply to: mhughes50
‎02-05-2014 12:27 PM
‎02-05-2014 12:27 PM

You can use the online method to activate your license here:

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 5
mhughes50
Community Visitor
in reply to: TravisNave
‎02-05-2014 12:48 PM
‎02-05-2014 12:48 PM

What you suggested was exactly what I was trying to do.
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Message 4 of 5
TravisNave
Mentor
in reply to: mhughes50
‎02-05-2014 12:53 PM
‎02-05-2014 12:53 PM

Did you complete the process?  If so, did you check your spam folder?



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 5 of 5
jessica.t
Alumni
in reply to: mhughes50
‎02-05-2014 01:51 PM
‎02-05-2014 01:51 PM

Hi Michael,

 

I tried searching for your serial number in our system by your email address but was unable to locate any licenses associated to you. Please contact our Licensing Assistance team to request a new activation code.

 

And thanks for helping out, Travis!



Jessica Thrasher
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