Hello,
I hope you can help where you collage could not.
Can you please set up our account so we can get free "Render in cloud point" The problems is, we can not Render in cloud because we do not have point´s to do so.
Your Serial number is 395-XXXXXXXX.
(see mail below)
Best Regards
Michael Godiksen
Knauf A/S
Hello, Sorry I am not very sure how you can set up your account correctly , as I am only responsible for A360 rendering service. Can you post your question to licensing and install forum? http://forums.autodesk.com/t5/installation-and-licensing/ct-p/3001 Someone there should be able to help you fix this problem.
What product are you trying to use?
This serial number is not correct. Please send me a private email via forums with correct serial number.