Installation & Licensing

Installation & Licensing

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New Member
KMGRAPHIX
Posts: 2
Registered: ‎11-16-2013
Message 21 of 59 (18,664 Views)

Re: Registration-Activation Error (0015.111)

11-16-2013 12:54 PM in reply to: philip.s
I just installed acad 2010 full commercial version and receiving the 0015.111. When using activation code. Also receiving message my serial number is not valid. Can I get some help activating this program? Thanks
Customer Service
grace.liu
Posts: 74
Registered: ‎10-10-2013
Message 22 of 59 (18,576 Views)

Re: Registration-Activation Error (0015.111)

11-17-2013 06:32 PM in reply to: KMGRAPHIX

Hi KMGRAPHIX ,

 

Welcome to the Community! 

 

Could you please send me a Private Message (click on my grace.liu profile name and then “Send this user a private message”) with your Serial Number, Request Code , your registration details and the screenshots of Error, I will help to check and find the solution for you.

 

Thanks,



Grace Liu

New Member
EDS_15121472
Posts: 2
Registered: ‎12-31-2013
Message 23 of 59 (17,730 Views)

Re: Registration-Activation Error (0015.111)

12-31-2013 12:20 AM in reply to: yvolee

Registration-Activation Error (0015.111)

New Member
KMGRAPHIX
Posts: 2
Registered: ‎11-16-2013
Message 24 of 59 (17,641 Views)

Re: Registration-Activation Error (0015.111)

01-02-2014 07:34 PM in reply to: EDS_15121472
Never got my acad 2010 activated or registered. Didn't get any satisfactory input from Autodesk. Now it is passed 30 day activation period. Really hoped I could use 2010 for my home business. Forced to go back to acad 2007. Not happy at all.

Sent from my iPad
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 25 of 59 (17,635 Views)

Re: Registration-Activation Error (0015.111)

01-02-2014 08:20 PM in reply to: KMGRAPHIX

Hi Kevin,

 

I was able to find your support case and wanted to point out that Autodesk products are available only through Authorized Autodesk Resellers or directly from Autodesk. As you have obtained the software from another source, I would strongly recommend returning it / requesting a refund, and purchasing from one of the avenues mentioned above.

 

As always we're here to help and please let me know if I can help clarify further.



Philip Schmelzer
New Member
henein
Posts: 1
Registered: ‎02-08-2014
Message 26 of 59 (16,500 Views)

Re: Registration-Activation Error (0015.111)

02-08-2014 03:28 AM in reply to: KMGRAPHIX

Registration-Activation Error (0015.111)civil 3d 2031

Community Manager
jessica.t
Posts: 1,996
Registered: ‎02-28-2012
Message 27 of 59 (14,415 Views)

Re: Registration-Activation Error (0015.111)

03-21-2014 11:17 AM in reply to: henein

Hi henein!

 

For direct licensing assistance please contact our Activation and Registration department through our Contact Us page. Select your issue, topic, and then "I still need help" to pull up the associated chat options. Please be sure to include your serial number, product key, and request code if you have it. If you have any other questions please respond to this post. Thank you!



Jessica Thrasher
New Member
cowboy1997nerd
Posts: 1
Registered: ‎02-29-2012
Message 28 of 59 (13,408 Views)

Re: Registration-Activation Error (0015.111)

04-23-2014 02:03 PM in reply to: celine.manca

Hi, i am in high school and i need revit and inventor pro t work, but i keep getting this error.
can you help

Community Manager
jessica.t
Posts: 1,996
Registered: ‎02-28-2012
Message 29 of 59 (13,404 Views)

Re: Registration-Activation Error (0015.111)

04-23-2014 02:17 PM in reply to: cowboy1997nerd

Hi @cowboy1997nerd,

 

To reach the Activation and Registration department via Chat for Licensing Help please take these steps:
1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus.
4.    Select “I Still Need Help”  if you need personal assistance

If you have any other questions please respond to this post. Thank you!



Jessica Thrasher
Active Member
timmyo3153
Posts: 7
Registered: ‎06-12-2014
Message 30 of 59 (11,859 Views)

Re: Registration-Activation Error (0015.111)

06-12-2014 03:58 PM in reply to: cowboy1997nerd

Re-install Direct X and see if that works.

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