Installation & Licensing

Installation & Licensing

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justinbourke8
Posts: 1
Registered: ‎10-28-2013
Message 1 of 3 (325 Views)

Register Once "Your product cannot be registered in United States. (7)"

325 Views, 2 Replies
03-01-2014 08:00 PM
Hello. I have ran into a bit of trouble when trying to obtain the activation codes to my copy of "Autodesk Building Design Suite Ultimate 2014". I bought my copy in Australia and have obtained my serial no. from Autodesk. I was then prompted to "Register one" where i filled in the required details and click next and received this error message "Your product cannot be registered in United States. (7)" I was hoping someone could tell me if i did something incorrect or where I need to go to register for Australia ? Look forward to hearing from you, Justin
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pendean
Posts: 23,642
Registered: ‎11-06-2003
Message 2 of 3 (289 Views)

Re: Register Once "Your product cannot be registered in United States. (7)&

03-03-2014 06:27 AM in reply to: justinbourke8
You need to be in Australia to activate your purchased-in-aussie software.
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dgorsman
Posts: 5,698
Registered: ‎10-12-2006
Message 3 of 3 (282 Views)

Re: Register Once "Your product cannot be registered in United States. (7)&

03-03-2014 07:15 AM in reply to: justinbourke8

Welcome aboard.  Just to be clear: are you still in Australia, or are you actually trying to operate this software in the US?

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