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Regenerate current license file without ANY SUPERSEDE attributes

2 REPLIES 2
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Message 1 of 3
YolandaRuiz
230 Views, 2 Replies

Regenerate current license file without ANY SUPERSEDE attributes

(Customer Support):

 

Would you be able to help me on the following.

 

Attached you send me a new rehost license and we actually need the following request from out IT department.

 

-          Will it be possible to regenerate the license files without ANY SUPERSEDE attributes?

 

This will be for all the attached licenses that you rehosted for AMD  A DN 3422. We will need all SUPERSEDE to be omitted due to fact that we have consolidated all of A DN license for AMD into 1 server and we are using current versions as past versions to recreate and fix issues for end customers. We will also be requesting 2015 licenses for the same server and I will also need to ensure that there is no entry for  SUPERSEDE attributes for the same reason.

 

Let me know if you can do this for AMD  AD N usage.

 

I will have a similar request for the other licenses already generated for other countries for AMD A DN usage.. Will you be able to help me on these requests? J_

 

Thank you for your time on this Emily or customer support!

Yolanda Ruiz

2 REPLIES 2
Message 2 of 3
DarrenP
in reply to: YolandaRuiz

don't post license file info or serial number info on a public website

i will have the admin delete your attachment

DarrenP
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Message 3 of 3
DarrenP
in reply to: DarrenP

you need to contact your reseller or autodesk to do this

You can use the online method to activate your license here:

http://knowledge.autodesk.com/contactus or www.autodesk.com/register
for the contact us page use these steps to fill out a form
1. Activation & Registration

2. Activating a Product

3. Activation Codes & Request Codes

4. I still need help

5. Ask for assistance at the bottom


Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 2 > (network)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and MAC Address, Server name

DarrenP
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