Installation & Licensing

Installation & Licensing

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New Member
bwiab11
Posts: 2
Registered: ‎10-24-2013
Message 1 of 3 (330 Views)

Recap on Windows 8

330 Views, 2 Replies
10-24-2013 08:50 AM

Hello I've been trying to install the trial version of recap pro on Windows 8.  

 

I continue to get this message. Any ideas on why I can't install?

 

2013/10/24:10:43:22 John LITECORE1 === Setup started on LITECORE1 by John ===
2013/10/24:10:43:22 John LITECORE1 Path_Length: 110
2013/10/24:10:43:22 John LITECORE1 Current Directory C:\Autodesk\Autodesk_ReCapPro_English_Win_64bit_dlm
2013/10/24:10:43:22 John LITECORE1 Launch
2013/10/24:10:43:22 John LITECORE1 CommandLine
2013/10/24:10:43:22 John LITECORE1 Path_Length: 110
2013/10/24:10:43:22 John LITECORE1 Current Directory C:\Users\John\AppData\Local\Temp\_AIF999.tmp
2013/10/24:10:43:25 John LITECORE1 === Setup ended ===

2013/10/24:10:43:23 John LITECORE1 === Setup started on LITECORE1 by John ===
2013/10/24:10:43:23 John LITECORE1 Path_Length: 110
2013/10/24:10:43:23 John LITECORE1 Current Directory C:\Users\John\AppData\Local\Temp\_AIF999.tmp
2013/10/24:10:43:23 John LITECORE1 Launch
2013/10/24:10:43:25 John LITECORE1 PageOpen LaunchDialog
2013/10/24:10:43:54 John LITECORE1 PageOpen LicenseDialog
2013/10/24:10:44:01 John LITECORE1 PageOpen ProductSelectionDialog2
2013/10/24:10:44:26 John LITECORE1 PageOpen FullProgressDialog
2013/10/24:10:44:26 John LITECORE1 Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161: "C:\Autodesk\Autodesk_ReCapPro_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2008SP1\vcredist_x86.exe" /q /l C:\Users\John\AppData\Local\Temp\vcredist_x86_2008_sp1_6161.log
2013/10/24:10:44:26 John LITECORE1 Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161 Failed Installation aborted, Result=2

New Member
bwiab11
Posts: 2
Registered: ‎10-24-2013
Message 2 of 3 (328 Views)

Re: Recap on Windows 8

10-24-2013 08:51 AM in reply to: bwiab11

Running windows 8.1

 

 

*Expert Elite*
TravisNave
Posts: 10,626
Registered: ‎01-14-2005
Message 3 of 3 (319 Views)

Re: Recap on Windows 8

10-24-2013 09:01 AM in reply to: bwiab11

Your product is failing to install because the prerequiste program required by the installer is failing prior to the installation of your Autodesk software.

 

Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161 Failed Installation aborted, Result=2

 
If the prerequisite program already exists on your computer, it is likely newer than the one the Autodesk installer is attempting to install. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

The prerequisite is not already installed and installation still fails, then you may need to make an advanced edit to the setup.ini file to ignore the error. Please make sure you manually install the prerequisite file from Microsoft and then modify the setup.ini file accordingly.

For more information on this process, please see my KB article here:

http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...

 

Good Luck!

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