Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Reply
Message 1 of 2
Anonymous
215 Views, 1 Reply

Re Installing Maya 2015

Hi

 

I have installed Maya 2015 but for some reason it didnt work properly. I tried uninstalling it and failed. So I deleted it and uninstalled every other Autodesk product on my computer. I also deleted all Autodesk folders that I could find

 

Now when I try to install Maya again, it keeps telling me it is already installed. What else do I need to delete so I can re install Maya 2015?

1 REPLY 1
Message 2 of 2
asburyj
in reply to: Anonymous

Hello Felipe,

 

If the installer is not letting you perform the re-install because it believes the software is already installed most likely there are registry keys left over from a partial install. Please use the microsoft install cleanup fixit tool at the below link

 

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

1.) Click the "Run now" Button in the Fix-it box

2.) Accept the License Agreement

3.) Choose the option "Detect Problems and let me select fixes to apply"

4.) Select "Uninstalling"

5.) When the list of installed programs populates, select the one from the list you are unable to Re-install and then click next and yes

6.) When the tool completes There may be remnants left so please delete the directory where the product was installed



Jeffry Asbury

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report