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Re-Installation Problems

5 REPLIES 5
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Message 1 of 6
Anonymous
678 Views, 5 Replies

Re-Installation Problems

I uninstalled Autodesk Inventor 2011 a while ago (I have Windows 7), and I have been trying to re-install it in the last couple of days.

I downloaded the zip files, used the Self-Ectracting archive, then got onto the installation wizard.

When I get to the "Select the Products to Install" page, Autodesk Inventor 2011, AutoCAD Mechanical 2011, Autodesk Vault (Client) and Autodesk Design Review 2011 are greyed-out and the boxes cannot be checked. I can only install Content Centre Libraries and Autodesk Material Library 2011 Medium Image Library.

Attached screenshot below.

Does anyone know how I can re-install Inventor 2011?

Thanks.

5 REPLIES 5
Message 2 of 6
TravisNave
in reply to: Anonymous

Your computer still thinks Inventor is installed. 

 

Installation problems may be resolved using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

For more information on the Autodesk KB Support article concerning the clean uninstall of Autdoesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

You should try the clean-uninstall first as you have Windows 7.  Please use the MSICUU2 at your own risk. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 6
Anonymous
in reply to: Anonymous

Thanks, TravisNave, I'll try your suggestions.

Message 4 of 6
Anonymous
in reply to: Anonymous

OK, that fixed my original problem, but now I have another:

I get an error message halfway through installation:

 

Error 1402. Could not open key.

 

 

 Full error message screenshot attached

 

Can anything be done?

Thanks again.

Message 5 of 6
Anonymous
in reply to: Anonymous

Bump

Message 6 of 6
TravisNave
in reply to: Anonymous

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