Installation & Licensing

Installation & Licensing

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New Member
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Registered: ‎10-24-2012
Post 1 of 4

Re-extending Home Use Licenses

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10-24-2012 08:53 AM

Hello,

 

I just reapplied and received an extension on our Home Use Licenses.  The SN and Product Keys are identical to what they were when we first registered the Home Use Licenses.  Do we need to do anything anything to the existing systems?  If we don't will they expire at the 13 month date?  Thanks!

*Expert Elite*
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Registered: ‎09-13-2007
Post 2 of 4

Re: Re-extending Home Use Licenses

10-24-2012 09:07 AM in reply to: tnitta

you will have to activate them again but that should be it

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Re: Re-extending Home Use Licenses

10-29-2012 08:54 AM in reply to: DarrenP

This will be the first time dealing with this, what will the user experience be when the license expires and what are the steps to reactivating?  Thanks!

Customer Service
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Post 4 of 4

Re: Re-extending Home Use Licenses

10-29-2012 10:20 AM in reply to: tnitta

Hello Tyler,

 

When the Home Use License reaches its expiration date, a message will appear with this alert: “Your license has expired. You can no longer use this product.”

 

Since you have already requested and been approved for another 13 months Home Use License, you can simply follow these instructions on How to reactivate an expired Subscription Home Use license.

 

Please select "Accept as a Solution" if this answers your inquiry, or let me know if you have any additional questions.



Amanda Kinley
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