Installation & Licensing

Installation & Licensing

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New Member
tnitta
Posts: 2
Registered: ‎10-24-2012
Message 1 of 4 (222 Views)

Re-extending Home Use Licenses

222 Views, 3 Replies
10-24-2012 08:53 AM

Hello,

 

I just reapplied and received an extension on our Home Use Licenses.  The SN and Product Keys are identical to what they were when we first registered the Home Use Licenses.  Do we need to do anything anything to the existing systems?  If we don't will they expire at the 13 month date?  Thanks!

*Expert Elite*
DarrenP
Posts: 7,660
Registered: ‎09-13-2007
Message 2 of 4 (220 Views)

Re: Re-extending Home Use Licenses

10-24-2012 09:07 AM in reply to: tnitta

you will have to activate them again but that should be it

New Member
tnitta
Posts: 2
Registered: ‎10-24-2012
Message 3 of 4 (188 Views)

Re: Re-extending Home Use Licenses

10-29-2012 08:54 AM in reply to: DarrenP

This will be the first time dealing with this, what will the user experience be when the license expires and what are the steps to reactivating?  Thanks!

Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 4 of 4 (176 Views)

Re: Re-extending Home Use Licenses

10-29-2012 10:20 AM in reply to: tnitta

Hello Tyler,

 

When the Home Use License reaches its expiration date, a message will appear with this alert: “Your license has expired. You can no longer use this product.”

 

Since you have already requested and been approved for another 13 months Home Use License, you can simply follow these instructions on How to reactivate an expired Subscription Home Use license.

 

Please select "Accept as a Solution" if this answers your inquiry, or let me know if you have any additional questions.



Amanda Kinley
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