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"the system cannot find the path specified.setupres\e­ val.msi" error.

10 REPLIES 10
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Message 1 of 11
416648
Explorer
13004 Views, 10 Replies
‎01-19-2015 10:53 PM
‎01-19-2015 10:53 PM

"the system cannot find the path specified.setupres\e­ val.msi" error.

I can't install 3DS MAX 2010 on windows xp service pack 2. When double click on setup file it show the below message(http://qfs.mobi/f1968125). How can I get rid of the problem? Please help me anybody immediately.
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Message 2 of 11
TravisNave
Mentor
in reply to: 416648
‎01-20-2015 08:25 AM
‎01-20-2015 08:25 AM

For security reasons, please do not link to pictures that are outside of the forum.  There is no way to verify if the link is safe to click.

 

Post your screencap and any installation log files here.

 

If you need instructions, you can find them here:

 

http://forums.autodesk.com/t5/public-test-forum/how-to-take-a-screen-capture-and-upload-it/m-p/34673...

 

Thanks.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 11
416648
Explorer
in reply to: 416648
‎01-20-2015 09:00 AM
‎01-20-2015 09:00 AM

Dear,
sorry I can't attach screenshot by mobile.During installing 3DS MAX 2010 it show the following message "The system cannot find the path specified.setupres\eval.msi". please help me
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Message 4 of 11
TravisNave
Mentor
in reply to: 416648
‎01-20-2015 09:02 AM
‎01-20-2015 09:02 AM

Thanks for the explanation.

 

This error is causes almost always by your anti-virus program.  You might temporarily disable it and try to install your Autodesk product again.

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
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Message 5 of 11
416648
Explorer
in reply to: 416648
‎01-20-2015 09:49 AM
‎01-20-2015 09:49 AM

Dear,
I have not install any anti-virus yet. I tried to install autodesk product just after windows setup. So what can I do right now?
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Message 6 of 11
TravisNave
Mentor
in reply to: 416648
‎01-20-2015 10:12 AM
‎01-20-2015 10:12 AM

And you aren't running BitDefender or any other malware program at all?  Is this XP a fresh install? 

 

If so, open your Registry and make sure that this key exists:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

 

If it does not, create the new RunOnce key.  Then try again.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 7 of 11
TravisNave
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in reply to: TravisNave
‎01-20-2015 10:16 AM
‎01-20-2015 10:16 AM

Beyond that, make sure that you aren't using any encryption on your data and that your MSI Windows Installer is updated to the absolute latest version for Windows XP.  Since Windows XP is retired, you might find that difficult to do. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
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FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
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Message 8 of 11
416648
Explorer
in reply to: 416648
‎01-20-2015 11:57 PM
‎01-20-2015 11:57 PM

I have setup windows 7 ultimate 32 bit and RunOnce is exist in registry. I have not install any anti-virus yet. What do you mean by encryption on your data? Please help me
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Message 9 of 11
TravisNave
Mentor
in reply to: 416648
‎01-21-2015 08:18 AM
‎01-21-2015 08:18 AM

Now you are on Windows 7 and it still won't install?  Is your media still good?



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 10 of 11
fredyblandry
Community Visitor
in reply to: 416648
‎09-27-2016 07:05 PM
‎09-27-2016 07:05 PM

Hey!

I'm getting the same error on windows 10. Nothing encrypted, every antivirus and malware protection off. and the file is in the registry.

Thanks

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Message 11 of 11
warrenalarconbernabe
Explorer
in reply to: TravisNave
‎05-17-2017 05:39 AM
‎05-17-2017 05:39 AM

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