Hi,
I have a new Windows 7 64bit laptop which I am trying to get the student license for AutoCAD, Revit and 3dsMax installed on. I have been trying for weeks, but after downloading the installation file and pushing the install button I constantly get the error: "Setup initialization failed. Connection has expired. Please reconnect to site."
It seems like Autodesk can't recognize that I am in fact logged on, and I have been trying to log off- log on to try to solve it but I keep on getting the same error.
The internet is not the problem, my friend managed to install AutoCAD on his computer on the same line.
Please help, what can I do?
Grateful for any advice,
Amanda
Solved! Go to Solution.
Solved by philip.s. Go to Solution.
Hello,
I've been getting a few error while tryingto install the AutoCAD Infrastructure Design Suite Standard 2014 free trial. The install runs for about 5 or 6 hours and then I get the error. I've turned off WIndows Firewall and turned off Windows Defender.
I've pasted the log below. It has made it this far two times, but I've been trying repeatedly for a day and a half now. Any suggestions on debugging this would be very much appreciated.
I'm running Win8 64 bit with 12 GB of memory.
Thanks.
David
[Preferences]
VERSION=1.2
DefaultDestDir=C:\Autodesk\WI\Autodesk Infrastructure Design Suite Ultimate 2014
[http://trial2.autodesk.com/SWDLDNET3/2014/IDSU/WI/{926475D8-C206-49C4-9C70-AC9DE7140DFC}/SETUP_x64.t...
VERSION=1.2
ORIGINAL_URL=http://trial2.autodesk.com/SWDLDNET3/2014/IDSU/WI/Autodesk_IDSU_2014_English_Win_64bit_wi_en-us_Setu...
URLS=http://trial2.autodesk.com/SWDLDNET3/2014/IDSU/WI/{926475D8-C206-49C4-9C70-AC9DE7140DFC}/SETUP_x64.t...
NAME=SETUP_CONFIG
DEST_DIR=C:\Autodesk\WI\Autodesk Infrastructure Design Suite Ultimate 2014\AD_D670.tmp
AUTH_TOKEN=authparam=
REPORTING_TOKEN=SESSION_ID=
BLOCK_ID=0
BLOCK_COUNT=1
TOKENS=
QUERIES=
COMPRESSED_SIZE=467708528
UNCOMPRESSED_SIZE=854275945
STATE=536870919
BLOCK_DOWNLOADED_SIZE=0
TOTAL_DOWNLOADED_SIZE=0
EXTRACTED_SIZE=0
CHKPT_ID=0
CHKPT_DIR=C:\Autodesk\WI\Autodesk Infrastructure Design Suite Ultimate 2014\chk
SAVE_INTERVAL=734003200
USE_AKAMAI=1
I tried manually registering, but it said I need a product request code? Apparently, I get it by running the program, what program? I only have the installation file for AutoCAD 2014.
I am try to install NASTRAN-inCAD and I'm getting the failed initialization error when the installer starts. I am connected and I have used this computer and browser to install inventor already. Firefox is the browser i'm using. Please let me know what to try next. I need this to work.
Thanks,
Hi, I am having the same problem. Any solution?
Please advice i am getting error and this type of message
the installation package was moved from the install location
rafik sastan
i cant download and install autocad 2013 window 8 .... please can any one help, am a student i dont know what do
Hi @noora.bubaker,
I removed the attached file as it contains your Serial #. For your Security please avoid posting any License details and personal information on public forums.
With regard to the error you encountered, please try downloading the Product from our Virtual Agent. Prior to download, please clear cache and delete cookies. Disable as well your anti-virus and firewall settings.
Once you reach the Activation Page and it asks for your 2014 Seriall #, just enter the License details you were provided from the EDU Site.
I got the same mesage after deleting Inventor from my W7 PC . I followed this procedure http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticl...
Re installing Inventor using the Install now PDSU shortcut gives me this error "connection has expired: Please reconnect to site."
Hello Joris!
Any chance that you can try downloading / installing the software via an alternate method, specifically Browser Download? Please visit the Autodesk Virtual Agent for access to current and previous version Browser Download files.
Hi,
I have a similar issue, I'm looking for your help.
When I first time to download Autodesk CFD advance 2016,that's ok. And after download, when I tried to run the software,I used a wrong sever number,so I can't go ahead. And I uninstalled Autodesk 2016,I wanted to reinstall it.But the below issue come out. For this case,do you have some advice? Thank you!
Why is this happening? If it's happening to me, it's happening to a million other users.
halo, i have a problem with the revit 2017 program installation. when i downloaded it in chorme and i choose install now, there was a popoup message. it said : setup initialization failed. (error downloading. Please install now again from the autodesk website.
and after it, i tried to install in firefox. i have turned off my antivirus (kaspersky) and tried browser download. the result was same. it's not working. can you guide me how to install revit 2017 in my PC?
Hi @Anonymous,
Welcome to Autodesk Community!
Sorry to hear that you're facing issue to download and install Revit 2017. In refers to the error message, can you check this suggested solution? Let us know.