Installation & Licensing

Installation & Licensing

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Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 21 of 26 (360 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 03:00 PM in reply to: david.lau
I believe Radeon was one of the video cards the Autodesk help wrote on my 'mac notes' in our session last week. That is why we purchased it. Is that wrong?
Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 22 of 26 (359 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 03:01 PM in reply to: TravisNave
We used another web browser, per your suggestion, and it enabled our first complete download. (we also disabled the firewall) Now, our installation is failing. Thanks very much for your input!
*Expert Elite*
JDMather
Posts: 27,610
Registered: ‎04-20-2006
Message 23 of 26 (354 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 03:19 PM in reply to: Danielxz9

I will make significant wager that your graphics card has nothing to do with the problem you are experiencing.

 

 I have helped dozens of students install Inventor over the years.

Does your school have a Student IT Help Desk that can help download and install software?

What about the professor?

 

With Inventor 2014 - for the first time - I had a lot of trouble getting a good download from the student community.  (never had trouble with any previous release).  I suspect you never got a good download. Post screen shot showing the file sizes (two parts, 001 of 002 and 002 of 002).

I had so much trouble that I finally orderd a DVD.

 

I suspect that given your problem description thus far that if you attempted an install and it failed that you will need to follow the Autodesk Clean Uninstall instructions before attempting a re-install.  In my experience - if the install does not occure correclty on first attempt - then the clean unistall (including Registry edits) must be completed before attemting another install.

 

Follow the Autodesk Clean Install instructions including turning off UAC (I don't recall that being mentioned in this thread).

 

If you have trouble finding these instructions (clean uninstall/install) post back and I will follow the links to right and locate them for you.

 

Post screen shots of the download files (sizes) and the extracted install files folder (not the installed program just yet, hold off on that.

Please mark this response as "Accept as Solution" if it answers your question.
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Contributor
danielneuhaus
Posts: 23
Registered: ‎03-08-2014
Message 24 of 26 (334 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-03-2014 07:14 AM in reply to: Danielxz9
We have Inventor!

After booting up our new PC, the download failed: "1603 error". Then we disabled the firewall, both on the computer and through our internet provider. After that, we had a successful download. Then we tried an install which installed all parts but Inventor. Next we allowed 156 updates on Windows 7. And finally used Bing as our browser (instead of Google Chrome) to download. Success. After many many weeks of trying to acquire Inventor, I would say it is worth it. Our son is in his element watching the awesome tutorials and building his first water bottle.
Contributor
danielneuhaus
Posts: 23
Registered: ‎03-08-2014
Message 25 of 26 (332 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-03-2014 07:15 AM in reply to: Danielxz9
Thank you Autodesk community :smileyhappy:
*Expert Elite*
TravisNave
Posts: 10,501
Registered: ‎01-14-2005
Message 26 of 26 (330 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-03-2014 07:15 AM in reply to: danielneuhaus

Now you just need a 3D Printer so that he can print that water bottle and drink out of it!

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