Installation & Licensing

Installation & Licensing

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david.lau
Posts: 1,354
Registered: ‎06-18-2008
Message 11 of 26 (395 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 07:39 AM in reply to: danielneuhaus

The Radeon card maybe problematic with Autodesk Inventor.

 

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534&results=1&stype=graphic&produ...

 

Please note the following:


AMD Radeon = Consumer

AMD FirePro/Fire GL = Professional CAD/CAM/Media

 

Nvidia Geforce = Consumer

Nvidia Quadro = Professional CAD/CAM/Media

 

 



David Lau
Contributor
danielneuhaus
Posts: 23
Registered: ‎03-08-2014
Message 12 of 26 (391 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 07:58 AM in reply to: Danielxz9
I was informed by this forum's admin, that my post will be moved to the installation forum in order to get more feedback - will I receive email notification when someone responds?
*Expert Elite*
TravisNave
Posts: 10,260
Registered: ‎01-14-2005
Message 13 of 26 (384 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 08:15 AM in reply to: danielneuhaus

Problems downloading the Autodesk software and/or CRC errors may be avoided by using another web browser, or using the alternate browser download method.

For more detailed information on this process, please see the following blog post tip here:

http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

 

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 14 of 26 (376 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 10:56 AM in reply to: danielneuhaus

We disabled the Firewall and it actually loaded. Everything loaded but: " SOME PRODUCTS FAILED TO INSTALL". THe Autodesk Revit Interoperability for Inventor 2014, LIbraries, Vault, Recap loaded. BUT, Autodesk Inventor did not install. When looking at the installation log file, we found: '1603'  error message. I've seen that error message somewhere on a forum. Does this indicate that I need an SP1? If so, where is that? 

Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 15 of 26 (374 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 11:00 AM in reply to: Danielxz9

I believe disabling the Firewall in Windows 7 and using Google Chrome ( a different browser than what we had been using) has facilitated the successful install of a few of these items (Revit, Vault, Libraries, etc.), BUT Inventor has NOT yet installed. Thank you. 

*Expert Elite*
TravisNave
Posts: 10,260
Registered: ‎01-14-2005
Message 16 of 26 (373 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 11:01 AM in reply to: Danielxz9

Attach your install log.  It'll probably help.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 17 of 26 (360 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 11:47 AM in reply to: TravisNave
As a mac person, I would simply take a screen shot of the log and attach. How does a PC retrieve & attach a log after its been closed?

Sent from my iPhone
Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 18 of 26 (355 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 02:53 PM in reply to: -niels-
In order to afford a new PC, we sold the Mac. We are a mac family and purchasing a PC is NOT a move we wanted to make, but, since our son is majoring in engineering....we made the move. So far, its been a huge challenge and has consumed much time.
Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 19 of 26 (355 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 02:56 PM in reply to: mdavis22569
I gave a 'kudos' because disabling the Firewall allowed a complete download, but the installation has been a complete fail. I will accept anything as a 'solution' when the program is finally being used.
Active Member
Danielxz9
Posts: 10
Registered: ‎04-02-2014
Message 20 of 26 (355 Views)

Re: Purchased PC, per 'elite' recommendation, Inventor STILL not loading

04-02-2014 02:58 PM in reply to: mdavis22569
Thank you, yes, we just now installed the updates. We will try the download from the beginning, as well as the install and let you know.
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