Installation & Licensing

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bgathright
Posts: 1
Registered: ‎10-09-2013
Message 1 of 3 (104 Views)

Product Design Suite 2014

104 Views, 2 Replies
10-09-2013 08:15 AM

How do I get download support?

 

*Expert Elite*
DarrenP
Posts: 7,248
Registered: ‎09-13-2007
Message 2 of 3 (101 Views)

Re: Product Design Suite 2014

10-09-2013 08:36 AM in reply to: bgathright

if your on subscription

How to request web support from Subscription Center or get support through your reseller

or you can use the search functionality of this forum or your favorite search engine

or create a thread on your problem and someone on here will try to help

try downloading from here

http://autodesk.creativevirtual.com/autodesk/bot.htm?isJSEnabled=1&sitecontext=FRONTDESK
downloading and installation>software Download links>i need to redownload my product>Autodesk Suites>Product Design Suite

Product Support
asburyj
Posts: 486
Registered: ‎08-26-2008
Message 3 of 3 (94 Views)

Re: Product Design Suite 2014

10-09-2013 08:39 AM in reply to: bgathright

Hi Bgathright,

 

If you are having trouble downloading from the subscirption center you can try the direct download links on the virtual agent as a workaround. 

 

The steps are as follows:

1.     Go to http://www.autodesk.com

2.     At the bottom of the page, beneath "Help and Support" click "Customer Service"

3.     Click the "Ask" button for the "Virtual Agent"

4.     Once the Virtual Agent opens, click "Downloading and Installation"

5.     Click "Software Download links"

6.     Click "I need to redownload my product"

7.     Select the appropriate product and download



Jeffry Asbury
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