Hello this is my first time posting here and cannot really find a solution for this problem I have. Everytime I try to register 3ds max 2013 student version I get this error:
The system has encountered a problem registering or activating your account. Submit your registration information to Autodesk Customer Service (you will receive an email with your registration and activation information within 2 business days). (34)
Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days.
I have tried searching for solutions but they don't really help for me. So far I tried installing and registering 3ds max for about 4 times now.
Thanks in advance.
Solved! Go to Solution.
Hello Lorenzo and welcome to the community!
This appears to be a random issue associated with your Education Community account. The suggested workarounds in this case would be to create a new account (either in the Education Community or on Facebook) using a different email address and receive a new license, or send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with a request code and I'll generate a corresponding activation code.