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Problems during Installation progress

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gonmaal
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292 Views, 2 Replies
‎09-23-2014 10:01 AM
‎09-23-2014 10:01 AM

Problems during Installation progress

Hello,

 

My name is Gonzalo and I have a new computer with Windows 8.1. 

I´ve been trying to install products like Autodesk Showcase 2015, Autodesk 3ds Max Dessign 2015 and Autodesk 3ds Max Dessign 2014, all of them for 64bit processor and with 3-year free student license.

 

In all the cases I had the same problem: I run the installation and in the beggining of the progress, when 560Mb aprox. were already downloaded, the download speed began to descend from 2Mb/s till 1b/s. The remaining time was like 1212 years and obviously I had to stop the download. First I thought It was a problem with my connection, but I tried to download it at the University and I had the same problem.

 

If you have any solution to my problem please reply me.

 

Thanks.

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TravisNave
Mentor
in reply to: gonmaal
‎09-23-2014 10:39 AM
‎09-23-2014 10:39 AM

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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gonmaal
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in reply to: TravisNave
‎09-23-2014 11:29 AM
‎09-23-2014 11:29 AM

Thank you Travis, I will try this procedure. 

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