Installation & Licensing

Installation & Licensing

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Member
ken.aaro
Posts: 3
Registered: ‎01-03-2013
Message 1 of 8 (527 Views)

Problems Combining Network Licenses

527 Views, 7 Replies
01-03-2013 05:09 PM

Have 2 copies of Revit Suite Premium, both network, I have both license files but regardless of how I combine them I cannot make the system work for 2 users concurrent, we have the licenses but obviously combining them isnt the only thing that has to be done, have looked tha the tutorial but it doesnt work, only of of 2 of the licenses gets issued.

 

Please help, getting some grumpy people who cant use thier paid for products, and this is too expensive to have it sit around unused!

 

 

Thanks for your help in advance.

*Expert Elite*
DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 2 of 8 (525 Views)

Re: Problems Combining Network Licenses

01-03-2013 05:24 PM in reply to: ken.aaro

were both license files generated the same day?

Community Manager
philip.s
Posts: 2,656
Registered: ‎09-27-2011
Message 3 of 8 (507 Views)

Re: Problems Combining Network Licenses

01-04-2013 09:54 AM in reply to: DarrenP

If they weren't, please either contact our License Assistance team, or send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the serial numbers, server name, and host ID.



Philip Schmelzer
Product Support
emily.xu
Posts: 470
Registered: ‎03-29-2010
Message 4 of 8 (475 Views)

Re: Problems Combining Network Licenses

01-07-2013 07:05 PM in reply to: ken.aaro

Can this solution solve your problem?

 


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If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!






Emily Xu
*Expert Elite*
TravisNave
Posts: 10,626
Registered: ‎01-14-2005
Message 5 of 8 (447 Views)

Re: Problems Combining Network Licenses

01-10-2013 09:24 AM in reply to: ken.aaro
Member
ken.aaro
Posts: 3
Registered: ‎01-03-2013
Message 6 of 8 (430 Views)

Re: Problems Combining Network Licenses

01-15-2013 06:07 PM in reply to: TravisNave
I got the one issue resolved, but I do have another question if someone can answer it. I have two licenses for Revit Building Suite Premium 2013, the customer wants to get subscriptions for both licenses but wants to wait another 30 to 60 days before purchase to keep cashflow in line. I don't want to miss the deadline for purchasing subscriptions because a new version comes out, god knows we cannot afford to buy new licenses. Please let me know if you can when the expiration date for subscriptions is. Both products have been purchased in the last 90 days. k.
Member
ken.aaro
Posts: 3
Registered: ‎01-03-2013
Message 7 of 8 (430 Views)

Re: Problems Combining Network Licenses

01-15-2013 06:07 PM in reply to: DarrenP
No they were granted about 40 days apart, first in November last in December I have combined the files, but only one of the licenses will ever check out. Whenever the second user tries to launch it gives him a no go, no licenses available.
*Expert Elite*
TravisNave
Posts: 10,626
Registered: ‎01-14-2005
Message 8 of 8 (423 Views)

Re: Problems Combining Network Licenses

01-16-2013 09:45 AM in reply to: ken.aaro

To properly combine similar licenses, you must have both licenses regenerated on the same date.  Otherwise, the newest license wins and the older one is ignored.

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