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Problem with the installatio

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Message 1 of 11
robimst3
Explorer
762 Views, 10 Replies
‎01-19-2017 11:11 AM
‎01-19-2017 11:11 AM

Problem with the installatio

I had some problems with the AutoCad 2017 installation on my pc. Here photos of the error:Screenshot (8).pngScreenshot (9).png

Can you help me?

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10 REPLIES 10
Message 2 of 11
TravisNave
Mentor
in reply to: robimst3
‎01-19-2017 11:38 AM
‎01-19-2017 11:38 AM

I would recommend that you try downloading your product using the Virtual Agent by following the directions here:

https://knowledge.autodesk.com/customer-service/download-install/download/download-previous-versions...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 11
robimst3
Explorer
in reply to: TravisNave
‎01-19-2017 11:40 AM
‎01-19-2017 11:40 AM

Thanks, I'm going to try that

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Message 4 of 11
robimst3
Explorer
in reply to: TravisNave
‎01-19-2017 02:15 PM
‎01-19-2017 02:15 PM

I tried to do what you had said me, but an error about the language pack apeard in the installation of the firs part and the second part...Screenshot (11).pngScreenshot (14).pngScreenshot (13).pngScreenshot (12).png

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Message 5 of 11
Mark.Lancaster
Consultant
in reply to: robimst3
‎01-19-2017 02:39 PM
‎01-19-2017 02:39 PM

@robimst3

 

At this point you have a messed up system..  Smiley Sad

 

Follow the steps in the article to fix your issue.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 6 of 11
robimst3
Explorer
in reply to: Mark.Lancaster
‎01-20-2017 07:50 AM
‎01-20-2017 07:50 AM

Thank you, now it works!!!

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Message 7 of 11
robimst3
Explorer
in reply to: robimst3
‎01-20-2017 09:35 AM
‎01-20-2017 09:35 AM

But now, I had another problem...

Screenshot (15).png

So, for the first problem I had reinstalled and reinstalled the software, so I want to know if is possible to correct this error without uninstalling and reinstalling the software... can you help me?

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Message 8 of 11
robimst3
Explorer
in reply to: robimst3
‎01-20-2017 01:43 PM
‎01-20-2017 01:43 PM

Someone can help me?? Thanks so much for the attention!!!

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Message 9 of 11
Mark.Lancaster
Consultant
in reply to: robimst3
‎01-20-2017 01:50 PM
‎01-20-2017 01:50 PM

@robimst3

 

You know you can help yourself...  Doing a search in Google would've pointed you to this article.  Smiley Wink

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 10 of 11
robimst3
Explorer
in reply to: Mark.Lancaster
‎01-20-2017 11:29 PM
‎01-20-2017 11:29 PM

Yes, I'd already read this article, but I want know if I can fix the problem without uninstalling everything...

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Message 11 of 11
Mark.Lancaster
Consultant
in reply to: robimst3
‎01-21-2017 05:48 AM
‎01-21-2017 05:48 AM

@robimst3

 

Can it be done?  Maybe..  But mostly likely not.  Just do it and get it done..  Smiley Wink

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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