Installation & Licensing

Installation & Licensing

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Registered: ‎12-29-2012
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Problem with reinstall acad 2012 en registration

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12-29-2012 07:12 AM

Hello,

 

After a systemcrash I am reinstalling acad2012 but i can't register again, the system says that my serial code is invalid. It is the code written on the cd-case. Previously it worked fine. I have already send a e-mail and got the following answer and also a refer to this forum.

 

Regarding CaseNo:07932586. - EReg Customer Service Request for xxx-xxxxxxxx

This serial number is not in our records. Please double-check the serial number on the box and the CD case for accuracy. 

 

Futher message about where downloaded is not relevant.

 

I am sure that the serial number is correct.

 

How can I get the registration completed?

 

Best regards and thanks for help.

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