Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎12-29-2012
Message 1 of 1 (103 Views)

Problem with reinstall acad 2012 en registration

103 Views, 0 Replies
12-29-2012 07:12 AM



After a systemcrash I am reinstalling acad2012 but i can't register again, the system says that my serial code is invalid. It is the code written on the cd-case. Previously it worked fine. I have already send a e-mail and got the following answer and also a refer to this forum.


Regarding CaseNo:07932586. - EReg Customer Service Request for xxx-xxxxxxxx

This serial number is not in our records. Please double-check the serial number on the box and the CD case for accuracy. 


Futher message about where downloaded is not relevant.


I am sure that the serial number is correct.


How can I get the registration completed?


Best regards and thanks for help.

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.