Installation & Licensing

Installation & Licensing

Reply
New Member
prashant.savalia
Posts: 1
Registered: ‎11-10-2011
Message 1 of 2 (119 Views)

Problem with 3D Max and Revit 2012 License

119 Views, 1 Replies
11-07-2012 04:54 AM

I bought a 1year subscription and a standalone license from SHI last year for Autodesk 3D Studio Max 2012. I had it installed on my work machine, then they had to upgrade my OS. The machine stayed the same, just the OS changed. I went to reinstall it, and it wouldn't let me. It would only let me install it as a trial. It kept telling me the license was invalid. I know the subscription expired, but does that affect the license too? Do I need to renew the subscription to keep the license going? I also had a problem with my Revit software package, also 2012. It was working fine. Then all of the sudden my files wouldn't open, the program would crash at random times, I would get out of memory exception errors. I looked up the error code online and at the Autodesk forums and tried to reinstall the software but it did the same thing. It only let me install as a trial. It works now, but only as a 30 day trial. Can someone please help?!

Product Support
david.lau
Posts: 1,511
Registered: ‎06-18-2008
Message 2 of 2 (108 Views)

Re: Problem with 3D Max and Revit 2012 License

11-07-2012 10:04 AM in reply to: prashant.savalia

If you have installed the software using the original serial number and product key and it will not auto-activate, you will need to manually activate the software:

 

http://upandready.typepad.com/up_and_ready/2012/05/general-licensing-getting-an-activation-code-manu...



David Lau
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.