Installation & Licensing

Installation & Licensing

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hugomanda
Posts: 1
Registered: ‎11-19-2013
Message 1 of 2 (142 Views)
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Problem when I open Maya with Internet conection (i cant activate license)

142 Views, 1 Replies
11-28-2013 03:39 PM

Hi everyone, sorry about my english first at all. I have a problem when I open Maya. If I open Maya when my Internet is Off, I can use the trial version. But if I try to activate my license or I open the program when the Internet is On, the mistake appears.

I have talk with autodesk personal, and They give me a manual activation code, but the problem is that I cant neither open the program. The mistake appears one or two seconds later I clic maya icon.

Few captures:

 

mistake 2.jpg

 

It seems as the problem happen when the program tries to conect to the internet to activate de license.

PS:  I have Checked System Requirements; I Get Administrator Permissions; User Account Control (UAC) is disable; and TEMP folder si empty.

 

 

Product Support
david.lau
Posts: 1,469
Registered: ‎06-18-2008
Message 2 of 2 (124 Views)

Re: Problem when I open Maya with Internet conection (i cant activate license)

11-29-2013 06:56 AM in reply to: hugomanda
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