Installation & Licensing

Installation & Licensing

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New Member
1 Posts
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Registered: ‎03-26-2013
Post 1 of 2

Problem loading Autocad LT 2013

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03-26-2013 04:24 AM

Hi all,

 

recently purchased AutoCAD LT 2013 online and ive tried loading it on my laptop and I have received a fax saying

 

''We are sorry, but this product version is not eligible for use within the United Kingdom Region. To transfer the license to your region, please contact an authorized Autodesk reseller in your country for further assistance.''

 

Please can someone help me to rectify this?

 

Lucas

Customer Service
131 Posts
27 Kudos
Registered: ‎03-22-2011
Post 2 of 2

Re: Problem loading Autocad LT 2013

03-26-2013 05:36 AM in reply to: streetluc13

Hi Lucas,

 

Welcome to our forums.

 

Did you purchase the product on our UK online store or through one of the Autodesk Mail Order Resellers listed here? If not, you may have purchased a non-European license, in which case the best solution for you would be to return the license to the seller, get a refund and then place a new order either on our above mentioned eStore, or through the Autodesk Mail Order Resellers in the above mentioned list, or through an Autodesk Authorized Reseller in the UK.

 

If would like us to check your license, please send me the corresponding serial number by Private Message. To do this, please click on my username (simona.golisciano), then on 'Send this user a private message'.

 

Regards.



Simona Golisciano
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