I have AutoCAD 2012 installed on my machine. Now I want to install on another machine but when I tried to export the license from my machine it gave me the following error:
The Serial number you entered in not valid. Try again (1)
Can you please help me in transferring the license to other machine? or is it due to the fact that Since Now I have received a copy of AutoCAD 2013 sometime back (which I haven't installed till now) so my AutoCAD 2012 will not work?
If that is the case should I install 2013 on new machine and unstall 2012 from my this machine without exporting its license?
One more problem when we tried to install 2013 on another machine with the serial number mentioned on that CD then also we got the same error.
Did your Subscription expire?
Thanks a lot Guys.
My issue is resolved now. I got a mail from the AutoDesk Customer Support which included the Activation code.
On using that activation code my software has been registered now on the new machine but still on the old machine I am not able to de-activate my 2012 version of AutoDesk. Should I un-install it and which will be equivalent to de-activation.
Thanks and Regards,
Adobe Illustrator Team