Installation & Licensing

Installation & Licensing

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Registered: ‎02-11-2013
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Problem activation Update Autocad 2013

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02-11-2013 12:48 AM

Hi,

 

I have a problem with activation of two Autocad 2013.

 

I have two serial number of Autocad 2010, but when i try activation , i have error : invalid serial number.

 

Community Manager
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Registered: ‎09-28-2011
Post 2 of 4

Re: Problem activation Update Autocad 2013

02-11-2013 01:02 AM in reply to: GwenBnc

Hi GwenBnc and welcome to the forums.

 

In order to activate your AutoCAD 2013 you will need to use the serial number specifc to the 2013 version. The serial number for your 2010 products will not work to activate the 2013 version.

 

Regards,



Camilo Lemos
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Registered: ‎02-11-2013
Post 3 of 4

Re: Problem activation Update Autocad 2013

02-11-2013 01:07 AM in reply to: camilo.lemos

It's not possible.

 

I sold 2 updating Autocad 2013 for my client.

Its not full version of Autocad 2013 , it 's a udapting version.

Community Manager
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Registered: ‎09-28-2011
Post 4 of 4

Re: Problem activation Update Autocad 2013

02-11-2013 01:13 AM in reply to: GwenBnc

Hi GwenBnc,

 

In that case the best course of action will be for your client to contact our Registration and Activation department directly with his activation information:

 

Registration and Activation

 

Best regards.



Camilo Lemos
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