Problem activation Update Autocad 2013

[GwenBnc]

Hi,

I have a problem with activation of two Autocad 2013.

I have two serial number of Autocad 2010, but when i try activation , i have error : invalid serial number.

[camilo.lemos]

Hi GwenBnc and welcome to the forums.

In order to activate your AutoCAD 2013 you will need to use the serial number specifc to the 2013 version. The serial number for your 2010 products will not work to activate the 2013 version.

Regards,

[GwenBnc]

It's not possible.

I sold 2 updating Autocad 2013 for my client.

Its not full version of Autocad 2013 , it 's a udapting version.

[camilo.lemos]

Hi GwenBnc,

In that case the best course of action will be for your client to contact our Registration and Activation department directly with his activation information:

Registration and Activation

Best regards.