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ntpclient errors on the license server

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Message 1 of 9
timsparks6941
867 Views, 8 Replies

ntpclient errors on the license server

ntpclient errors on the license server are preventing licenses from being available.

 

I created a support call and their solution is to totally rebuild the license server.

 

This can't be option one....ideas?

 

Tim

8 REPLIES 8
Message 2 of 9
TravisNave
in reply to: timsparks6941

I doubt it.  Though you can get a 0.0.0 error at the client if the time on the client and the time on the server do not have the same time.  You might check to see what the difference is and correct it. 

 

I'd at least start at the CMD prompt and run W32TM /RESYNC to see if the time corrects itself. 

 

You might also set the NLM up as a time server and sync the clients to it.  That way, even if they are both wrong it should still work.  I've done that before.  🙂

 

What error are the clients getting exactly?

 

 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 3 of 9
timsparks6941
in reply to: TravisNave

I'm assuming that the client error is a standard 'I can't find a license so I'm not going to load' error from Acad. Did not see it. The first time it happened I received a few calls from various locations. It's a GNUL server.
Message 4 of 9
TravisNave
in reply to: timsparks6941

Sounds good.  It could also be a latency issue if they are accessing over a WAN.  Might increase the timeout using the FLEXLM_TIMEOUT variable listed here:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=7574782&linkID=9240617

 

Have them get you the error next time as it is helpful.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 5 of 9
timsparks6941
in reply to: TravisNave

As a standard, we have FLEXLM_TIMEOUT set to 1mil..but I will make sure that this user has that var set...could have been missed.

Thanks...
Message 6 of 9
TravisNave
in reply to: timsparks6941

Looks like you have a firm grasp on the NLM workings then.

 

Assuming  your NLM is actually working, you could also check to see if the ports work by testing them in Internet Explorer (only):

 

http://servername:27000

http://servername:2080

 

If a connection is being made, then both ports should yield a result similar to the following:

 

Wê-60Wê-60Wê-60Wê-60Wê-60

 

If not, then it could be something else blocking it.  It's a quick verification.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 7 of 9
timsparks6941
in reply to: TravisNave

both ports echo clean
Message 8 of 9
timsparks6941
in reply to: TravisNave

but...do these need to echo clean on the server too?
Message 9 of 9
TravisNave
in reply to: timsparks6941


@timsparks6941 wrote:
but...do these need to echo clean on the server too?

It would only need to if the NLM wasn't starting or if you had an ADMS server running Vault and the clients couldn't connect to their Vaults. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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