Installation & Licensing

Installation & Licensing

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New Member
1 Posts
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Registered: ‎12-11-2013
Post 1 of 5

Not able to login because DOB

182 Views, 4 Replies
12-11-2013 03:03 AM

I want to get AutoCAD for Students. I allready have got Inventor for some months. Now I want AutoCAD but after I entered my Password I should enter  my Date of Birth but unfortunately I clicked on the year "2013" and now I cant change it any more and can't download any software...

 

 

Product Support
57 Posts
10 Kudos
Registered: ‎10-30-2013
Post 2 of 5

Re: Not able to login because DOB

12-13-2013 06:17 AM in reply to: marcel-hohn
Hello and Welcome to the Community.
When logged in, did you check the profile tab?
Please refer to the following link for other possible solutions.

Autodesk Account Sign-In FAQ
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17837889&linkID=9240617#section16



BHurley
Autodesk, Inc.
Community Manager
2,743 Posts
284 Kudos
Registered: ‎09-27-2011
Post 3 of 5

Re: Not able to login because DOB

12-13-2013 08:53 AM in reply to: marcel-hohn

Hi Marcel!

 

In case you haven't already, can you please try initiating the registration process again as you now should be good to go.



Philip Schmelzer
New Member
1 Posts
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Registered: ‎05-13-2014
Post 4 of 5

Re: Not able to login because DOB

05-13-2014 06:38 PM in reply to: philip.s

Hello,

 

    My name is Ann Keese and I am having a similiar problem. I accidently hit enter on 2014 for my birthday and the system is not allowing me to get any further in the registration process. I cannot find the edit profile tab. Please let me know what I can do to solve the problem. Thank you in advance!

 

Sincerely,

Ann Keese

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 5 of 5

Re: Not able to login because DOB

05-13-2014 11:54 PM in reply to: ann.keese

Hi Anne,

 

For this error, please wait awhile at least an hour or 2 then try to go through the whole registration procecss again. 

 

 



Joane Bonghanoy
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