Installation & Licensing

Installation & Licensing

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New Member
mgrenier
Posts: 1
Registered: ‎02-03-2014
Message 1 of 3 (138 Views)

No sign-in option when launching LTU

138 Views, 2 Replies
02-25-2014 04:39 PM

It pops up to update serial number and product key. No sign in option to import the license I exported.

 

AutoCAD Infrastructure Design Suite 2014 Premium.

 

Anybody have a way around this, or a way I can view the license I exported?

New Member
jgassoleiva
Posts: 2
Registered: ‎09-25-2013
Message 2 of 3 (80 Views)

Re: No sign-in option when launching LTU

03-27-2014 03:56 AM in reply to: mgrenier

Hi,

 

I have the same problem.

 

I'm trying to export a Maya 2014 license from a PC + Win 7 Pro (no problem concerning to this) and to import it to a MacbookPro + OS X 10.9.2. In the process, when I click on Sign in button to access to the Log in window, nothing happens.

 

I would be very grateful for some help. Thanks in advance.

New Member
jgassoleiva
Posts: 2
Registered: ‎09-25-2013
Message 3 of 3 (57 Views)

Re: No sign-in option when launching LTU

04-03-2014 09:21 AM in reply to: jgassoleiva

Hi,

Finally, I was able to solve the problem through Autodesk Customer Support.

I followed their instructions of uninstall Maya 2014 and installing Maya 2014 SP4 from the following link...

 

http://knowledge.autodesk.com/support/maya/downloads/caas/downloads/content/autodesk-maya-2014-servi...

 

However, there was a new problem... when running License Transfer Utility(English) on Mac, it was required to run an app through a path with a folder called "R7", that in the new installation is called "R8". I have copied/pasted folder "R8" in the same place and renamed "R7". This solved the problem of the path and I was able to launch License Transfer Utility and do the license importation without any additional problem :smileywink:

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