New version is not showing up for download

[Anonymous]

I switched from Maintenance to Subscription last month.  The new version of AutoCAD Map 3D 2019 is not showing up in my autodesk account area so I cannot download it.  Older versions are displayed but not the new one. I did get an email indicating the new version is available.

[Mark.Lancaster]

@Anonymous

Not every account has been fulfilled with the 2019 product line that you're entitled to.   However you can chat with an agent here: https://knowledge.autodesk.com/contact-support/autodesk-account-management/contract-dates-and-supported-products and inquire with Autodesk

[natasha.l · Accepted solution]

Hello @Anonymous, 

The link provided is broken you can try to contact Account Management with this >link<. 

Please let us know if you have any questions & remember to “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Thanks, I'll wait a little longer to see if it's posted.  I'm not sure how to mark my question as accepted solution.