Ever since Autodesk rolled out their new Subscription Management site (accounts.autodesk.com) I'm unable to do anything I could before including:
I have tried from both Google Chrome, IE 9.0 & IE 10.0 and still no luck. This has been going on for several weeks now. What do I need to do to fix this and gain the access I need or am I just supposed to wait for AD to get the site to work correctly?
Solved! Go to Solution.
My apologies for the inconvenience. I have linked your account to your active Subscritpion Center account. I created case number 08647511 and will respond with detailed information regarding navigation of you Subscription account, With regard to user management via accounts.autodesk.com, please note that as per our record, your current user access type is that of an end user. Please do contact your Contract Manager so that he may update your user type to that of a Software Coordinator.
I'm having a similar problem, I think. I'm trying to active my subscription center (specifically to download the Mesh Enabler). My product (Inventor 2013) is activated, and I have my serial number. But when I type in my serial to subscribe here, http://www.autodesk.com/subscriptionlogin, after the login of course, it says my serial didn't work, and I need a contract number, which I haven't a clue about. Also, the page crashes every other time. What do I do? Any ideas or questions?