Installation & Licensing

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Squeezer53
Posts: 5
Registered: ‎04-20-2001
Message 1 of 7 (5,030 Views)
Accepted Solution

New lic file Cannot return borrowed license

5030 Views, 6 Replies
12-23-2010 07:12 AM

Our License Server went belly up while I had our AcadM license out on "borrow"

 

IT replaced the server and we had to get a new lic file which they have installed.

The new server name is the same as the old one and uses the same port as before but has a different computer id.

 

This worked transparently as planned and other clients are getting the new license without any action on our part but....

 

I cannot return the borrowed license that was taken out under the old lic file. ERROR: [-124.595.0]

 

For the next 2 weeks we will have an extra license, but will this be a problem on my machine when the borrow period expires? Should I just let it run out?

Hi,

 

There is no problem.

All your users are running fine there product.

The only problem you can have is if you can't connect to your server after the borrow period because you are out of your office.

If you are not in that case, as you say, just let it run out.

As usual, Franck is exactly right.  The reason you get the error is because your NLM has been recreated.  The server doesn't know that the license is borrowed, so when the client tries to return it, you get the error.  It will be corrected once the borrow time lapses. 

Valued Mentor
frhervet
Posts: 410
Registered: ‎04-01-2010
Message 2 of 7 (5,015 Views)

Re : New lic file Cannot return borrowed license

12-23-2010 10:22 AM in reply to: Squeezer53

Hi,

 

There is no problem.

All your users are running fine there product.

The only problem you can have is if you can't connect to your server after the borrow period because you are out of your office.

If you are not in that case, as you say, just let it run out.

Franck Hervet

Please mark this response as "Accept as Solution" if it answers your question.
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*Expert Elite*
TravisNave
Posts: 10,273
Registered: ‎01-14-2005
Message 3 of 7 (4,998 Views)

Re : New lic file Cannot return borrowed license

12-27-2010 07:42 AM in reply to: frhervet

As usual, Franck is exactly right.  The reason you get the error is because your NLM has been recreated.  The server doesn't know that the license is borrowed, so when the client tries to return it, you get the error.  It will be corrected once the borrow time lapses. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
Squeezer53
Posts: 5
Registered: ‎04-20-2001
Message 4 of 7 (4,966 Views)

Re: New lic file Cannot return borrowed license

12-28-2010 12:21 PM in reply to: Squeezer53

It is as I thought so I'll just wait & see...

Thanks for the replies.

New Member
cjtemple
Posts: 1
Registered: ‎06-24-2013
Message 5 of 7 (1,949 Views)

Re: New lic file Cannot return borrowed license

06-24-2013 12:19 PM in reply to: Squeezer53

I just wanted to post a follow on to this post for those who may run into this issue. Some times the expiration of your license may occur at a not so convient time so you can do the following to return the old license and get a new one.

 

1. With Autocad closed. Change the date of your computer to a date in the future beyond the date that the license is set to expire.

2. Open Autocad and borrow a new license for any amount of time and then go ahead and return the license.

3. Close Autocad and Change the date of your computer back to today's date.

4. Open Autocad and borrow a new license for the period that you need the new license.

 

I had a user that was going to be out of town during the time his license was set to expire and when he tried to return his license early he got the [-124.595.0] error. This procedure allowed him to get a new license.

*Expert Elite*
TravisNave
Posts: 10,273
Registered: ‎01-14-2005
Message 6 of 7 (1,944 Views)

Re: New lic file Cannot return borrowed license

06-24-2013 12:54 PM in reply to: cjtemple
You can just remove the borrowed license from the registry and reborrow.
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*Expert Elite*
DarrenP
Posts: 7,323
Registered: ‎09-13-2007
Message 7 of 7 (1,942 Views)

Re: New lic file Cannot return borrowed license

06-24-2013 01:04 PM in reply to: TravisNave
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