Installation & Licensing

Installation & Licensing

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Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 1 of 7 (570 Views)
Accepted Solution

Network Licensing Problems

570 Views, 6 Replies
09-11-2012 12:44 PM

Currently we have Autodesk Education Suite for Architecture & Engineering 2011. W e have had it running for the last year. But recently the clients aren't able to obtain licenses from the license server. When I check the license server (LMTOOLS) and Perform Status Enquiry I get this following message:

 

 

[Detecting lmgrd processes...] License server status: 27000@cu-license     License file(s) on cu-license: D:\Program Files\Autodesk Network License Manager\Autodesklicense.lic:

cu-license: license server UP (MASTER) v11.7

Vendor daemon status (on cu-license):

  adskflex: The desired vendor daemon is down.  Check the lmgrd log file, or try lmreread. Vendor:Host:   cu-license License path:  27000@cu-license; FLEXnet Licensing error:-97,121 For further information, refer to the FLEXnet Licensing documentation, available at "www.acresso.com".

if the licenses expired you need to get another one

*Expert Elite*
TravisNave
Posts: 10,362
Registered: ‎01-14-2005
Message 2 of 7 (553 Views)

Re: Network Licensing Problems

09-11-2012 02:10 PM in reply to: ClaflinU

Have your licenses expired?  Or has there been any other changes to the server such as change of server hostname, domain, or network card?

Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 3 of 7 (526 Views)

Re: Network Licensing Problems

09-12-2012 06:14 AM in reply to: TravisNave

The license had expired. There has been no changes to the server.

*Expert Elite*
DarrenP
Posts: 7,381
Registered: ‎09-13-2007
Message 4 of 7 (523 Views)

Re: Network Licensing Problems

09-12-2012 06:34 AM in reply to: ClaflinU

if the licenses expired you need to get another one

Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 5 of 7 (510 Views)

Re: Network Licensing Problems

09-12-2012 08:05 AM in reply to: DarrenP

So without a new license there is no way for us to continue to use the software?

*Expert Elite*
DarrenP
Posts: 7,381
Registered: ‎09-13-2007
Message 6 of 7 (508 Views)

Re: Network Licensing Problems

09-12-2012 08:07 AM in reply to: ClaflinU

yea

if your license expired there is nothing you can do

you have to talk your educational license reseller

Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 7 of 7 (502 Views)

Re: Network Licensing Problems

09-12-2012 08:50 AM in reply to: DarrenP

Thank you for your help.

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