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Network licensing manager is showing a license for 85788BDSADV_F is in use by a workstation however all licenses have been returned and none are currently in use. We have two available licenses but only one user can get a license. How can I reset this?
RK is right. I would recommend the minimum (900 seconds / 15 mins)
Also, did you check the status enquiry to see if it is borrowed? It will have the word LINGER beside the name.