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Network License Problem

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Message 1 of 3
JenniferJones
236 Views, 2 Replies

Network License Problem

I am using a network version of Architectural Desktop 2007. Yesterday as I was working I got a pop up saying something like "License cannot be found..." and it instructed me to restart the program to re-attach to the license. So I did. The problem is, the program could not find the license. I tested another computer that uses the same network license, and I have the same problem. Our IT department has been working on it, trying to input the license path to no avail. Finally they informed me that the license is "expired", and they need a new license (they want to install me as standalone this time). I was not borrowing a license when this happened...just using the software on my desktop as usual.

Is it true that a network license can expire, and if so, why? I don't want to suggest to my boss that he buy a new license when we already own 7 network seats.
2 REPLIES 2
Message 2 of 3
Anonymous
in reply to: JenniferJones

I doubt that they expired even though technically they could be created that
way. Beta licenses are that for example. If you purchased licenses they
should be perpetual. Probably some problem with the FLEXnet license service
or the server.

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Jimmy Bergmark
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"JenniferJones" skrev i meddelandet news:5893903@discussion.autodesk.com...
> I am using a network version of Architectural Desktop 2007. Yesterday as
> I was working I got a pop up saying something like "License cannot be
> found..." and it instructed me to restart the program to re-attach to the
> license. So I did. The problem is, the program could not find the
> license. I tested another computer that uses the same network license,
> and I have the same problem. Our IT department has been working on it,
> trying to input the license path to no avail. Finally they informed me
> that the license is "expired", and they need a new license (they want to
> install me as standalone this time). I was not borrowing a license when
> this happened...just using the software on my desktop as usual.
>
> Is it true that a network license can expire, and if so, why? I don't
> want to suggest to my boss that he buy a new license when we already own 7
> network seats.
Message 3 of 3
rhenley
in reply to: JenniferJones

I doubt it that the license on the server expired BUT it's also reasonably possible it did.

For instance I received this last fall when the Autodesk Activation servers were off line:

Thank you for contacting Autodesk. Our systems are currently unavailable due to a system upgrade and will be back online on Wednesday, November 21 at 07:00 PM EST.
Included below is a temporary activation code valid for forty-five days for your Autodesk product.


The temporary license file came embedded with a expiration date ...

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