Installation & Licensing

Installation & Licensing

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EvoSpyder
Posts: 11
Registered: ‎05-14-2013
Message 1 of 6 (439 Views)
Accepted Solution

Network License error [-15.570]

439 Views, 5 Replies
05-14-2013 09:43 AM

Trying to install our 2014 PDSP.

 

The NLM is up and running on our server and appears to have no issues. Shows that 3 licenses are available and 0 in use.

 

Clients cannot be activated however, with the message "A valid license could not be obtained by the network license manager" Error code [-15.570.0]

 

 

*Expert Elite*
DarrenP
Posts: 7,251
Registered: ‎09-13-2007
Message 2 of 6 (433 Views)

Re: Network License error [-15.570]

05-14-2013 10:32 AM in reply to: EvoSpyder

a -15 error means your having communication issues between the client machines and the license server

can you ping the license server by host name?

Contributor
EvoSpyder
Posts: 11
Registered: ‎05-14-2013
Message 3 of 6 (431 Views)

Re: Network License error [-15.570]

05-14-2013 10:35 AM in reply to: DarrenP

Yes, I can ping the license server from the client

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DarrenP
Posts: 7,251
Registered: ‎09-13-2007
Message 4 of 6 (429 Views)

Re: Network License error [-15.570]

05-14-2013 10:37 AM in reply to: EvoSpyder

i would check your firewall allow these ports

The FLEXlm® based version uses the following ports:

  • TCP ports 2080 (for the adskflex vendor daemon)
  • TCP ports 27000 to 27009 (for the lmgrd master daemon)
*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 5 of 6 (418 Views)

Re: Network License error [-15.570]

05-14-2013 11:40 AM in reply to: EvoSpyder

And don't forget about the IPv6 anomoly. 

 

For more information about Network License Manager connectivity issues and IPv6, please see my discussion post here:

http://forums.autodesk.com/t5/Installation-Licensing/Network-License-Error-1-5-15-and-IPv6/td-p/2982...

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Contributor
EvoSpyder
Posts: 11
Registered: ‎05-14-2013
Message 6 of 6 (413 Views)

Re: Network License error [-15.570]

05-14-2013 12:13 PM in reply to: DarrenP
Thanks Darren, I missed one of those in our server settings.
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