Installation & Licensing

Installation & Licensing

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Krypton7
Posts: 2
Registered: ‎12-07-2012
Message 1 of 3 (284 Views)

Need help installing Entertainment Creation Suite on a Mac

284 Views, 2 Replies
12-07-2012 05:38 PM
Hello, I bought the (Ultimate 2013) Autodesk Entertainment Creation Suite (Education version). The product came in the mail as a USB drive. I plugged it into my computer and the attached image is what I see. I can't figure out how to install the suite as a whole on my Mac.
 
screenshot.png
 
Below is my computer specs just in case:
 
specs.png
 
I have combed through all of the support forums and called several times to get help in installing this without luck. I realize that only certain products of this creation suite work on a Mac (Maya, Mudbox and maybe a few others) but I was told that I could select the ones I wanted to install.
 
I just need help installing the creation suite (mainly Maya and Mudbox) from this usb drive on my Mac, can someone guide me through this?
 
Thank you
 
Cody

 

Community Manager
philip.s
Posts: 2,616
Registered: ‎09-27-2011
Message 2 of 3 (248 Views)

Re: Need help installing Entertainment Creation Suite on a Mac

12-09-2012 02:26 PM in reply to: Krypton7

Hello Cody and welcome to the community!

 

Confirming that you can't install the Entertainment Creation Suite as a whole onto your Mac as not all of the programs are Mac OS X compatible. Please see the following Compatability Listing for additional information / a complete listing.

 

To install the components that are compatible, simply select them individually from the MacOSX  folder that you have highlighted in the posting above.

 

Please accept as a solution if this fully answers your inquiry, or let us know if we can be of additional assistance.



Philip Schmelzer
New Member
Krypton7
Posts: 2
Registered: ‎12-07-2012
Message 3 of 3 (243 Views)

Re: Need help installing Entertainment Creation Suite on a Mac

12-09-2012 03:01 PM in reply to: philip.s

I installed just Mudbox and tried to get an activation code from Autodesk, but my Request Code was invalid so they could not issue me one. They said that the suite needed to be installed as a whole. Over the phone I told them that I had a Mac and that I only needed Maya and Mudbox.

 

Basically they couldn't help me and referred me to here. I just need to know where to go from here.

 

1. Do I need an activation code for each Mac compatible software (Maya and Mudbox)?

2. Who do I email to get one?

3. What happens when the Request Code doesn't work? (This already happened)

 

Thank you for the guidence,

 

Cody

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