Installation & Licensing

Installation & Licensing

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New Member
1 Posts
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Registered: ‎02-21-2014
Post 1 of 2

Navis Freedom Viewer Setup Error

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02-21-2014 10:24 AM

During the installation of Navis freedom an error the following message comes up "The system cannot open the device or file specified. C:\users\glepore\appdata\local\temp\_AIDE11.tmp\x64\NAVFREE\freedo.msi"

 

After that the program closes. Can anyone help?

Product Support
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Registered: ‎08-26-2008
Post 2 of 2

Re: Navis Freedom Viewer Setup Error

02-25-2014 09:27 AM in reply to: glepore

Hello,

 

Usually when I see an install MSI getting blocked like that during install it's because the installed antivirus software is blocking access to it. What antivirus software are you running? Have you tried disabling it during install?



Jeffry Asbury
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