My Serial number and product key don't work for a 2010 upgrade to a 2007 License

[willclaysumn81]

That about sums it up. Please help!

Windows 8.0

Thanks,

Will

[rkmcswain]

Can't help you with the S/N, yours is unique to you.

The 2010 product keys are here.

If that does not help....

1. Visit http://knowledge.autodesk.com/contactus


2. Select “Activation & Registration” or “License Management”


3. Select appropriate subtopics from the pull-down menus


4. Select “I Still Need Help”  if you need personal assistance

[philip.s]

Hi Will,

I also wanted to add the first versions of Autodesk products supported to run on Windows 8 are the 2013 releases. 

Windows 8 and 8.1 Support for Autodesk products

[willclaysumn81]

We bought the copy used from eBay, it is the original disc with all the original serial numbers and activation codes.

We were told that AutoDesk needs to authenticate or re-activate the serial number.

Does that make any sense to you?

Thanks,

Will