Installation & Licensing

Installation & Licensing

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Active Member
PSCW
Posts: 8
Registered: ‎02-08-2013
Message 1 of 5 (223 Views)

Multiple Activations for Same PC

223 Views, 4 Replies
04-03-2013 03:14 AM

Greetings.

 

As we have recently acquired 50 Autodesk Education Master Suite 2013 Licenses, we have installed the product on 42 PCs until now.

 

With each installation, we receive an Autodesk registration & activation e-mail which contained the PC name and an activation code.

 

Although we chose to activate all the PCs online, for some PCs we received several activation e-mails with different activation codes.

 

Out of 42 PC …

26 PCs: received 1 activation code

15 PCs: received 2 activation codes

1 PC: received 3 activation codes

 

So how will that affect the total number of licenses available to us? And is there a way to overcome this?

 

Thank you.

Community Manager
camilo.lemos
Posts: 1,190
Registered: ‎09-28-2011
Message 2 of 5 (205 Views)

Re: Multiple Activations for Same PC

04-03-2013 04:17 AM in reply to: PSCW

Hi PSCW, 

 

Just to confirm, did you purchase one license with 50 seats or 50 licenses (i.e do you have 1 or 50 serial numbers)?

 

Are the activations being done from each PC individually and are the request codes all different for each PC? 

 

Thank you,



Camilo Lemos
Active Member
PSCW
Posts: 8
Registered: ‎02-08-2013
Message 3 of 5 (202 Views)

Re: Multiple Activations for Same PC

04-03-2013 04:30 AM in reply to: camilo.lemos

Hi ..

 

Yes, 1 license with 50 seats (1 SN & 1 PK).

 

The activation was done on each PC after the one by one installation. Each activation & registration e-mail received afterwards has a unique activation code (although it was not used since the activation was done automatically online).

 

Thank you

Community Manager
camilo.lemos
Posts: 1,190
Registered: ‎09-28-2011
Message 4 of 5 (199 Views)

Re: Multiple Activations for Same PC

04-03-2013 04:55 AM in reply to: PSCW

Hi PSCW,

 

Thank you for clarifying. 

 

Could you please send me the serial number via private message (click on my screenname camilo.lemos and then on Send This User a Private Message) so I that I can have a look at how this may have affected your current number of activations?

 

Best regards,



Camilo Lemos
Active Member
PSCW
Posts: 8
Registered: ‎02-08-2013
Message 5 of 5 (159 Views)

Re: Multiple Activations for Same PC

04-05-2013 10:54 PM in reply to: camilo.lemos

DM sent.

 

Thank you

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