Installation & Licensing

Installation & Licensing

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Member
Pajce91!
Posts: 3
Registered: ‎02-22-2014
Message 1 of 5 (754 Views)
Accepted Solution

MSG Cannot provide you with your license details

754 Views, 4 Replies
02-22-2014 04:30 AM

Hello, I have this problem, but I don't understand why. I'm student and I registered in order to be. I tried to download and instal Maya. What should I do for getting a free 3-year license?

 
"We're sorry we cannot provide you with your license details at this time.
 
Possible solutions
  1. Wait a few minutes and try again.
  2. Use the Download button to download and install your software, and use it in "trial mode" for up to 30 days. Return to this page before the trial period ends to obtain your serial number by re-selecting your product's version, language, and operating system."

Pajce91! wrote:

.....but it will be  trial. I need student version.


All Autodesk software initially installs in trial mode.  Simply install and run in trial mode, keep checking over the next 30days for your serial number to be assigned on the student community and when it is assigned simply click Activate rather than Run as Trial when you start the software that day.
If it get close to the end of the 30-day trial and your student license serial number has still not been assigned, then I would get worried and post back.

Distinguished Mentor
JoAnn_Hogan
Posts: 527
Registered: ‎06-25-2012
Message 2 of 5 (743 Views)

Re: MSG Cannot provide you with your license details

02-22-2014 06:03 AM in reply to: Pajce91!

Have you already Downloaded Maya?? Which version are you trying to download?

Please let me know if this helps
Jo (P.S follow me on twitter @JoAnn_Hogan)

If this post solved your issue please mark as solved and Kudos are always welcome =)

AutoCAD Certified Professional 2014 / Inventor Certified Professional 2014
Member
Pajce91!
Posts: 3
Registered: ‎02-22-2014
Message 3 of 5 (733 Views)

Re: MSG Cannot provide you with your license details

02-22-2014 07:07 AM in reply to: JoAnn_Hogan

I haven't. I tried with all versions. I have option to download/install Maya, but it will be  trial. I need student version.

*Expert Elite*
JDMather
Posts: 26,854
Registered: ‎04-20-2006
Message 4 of 5 (717 Views)

Re: MSG Cannot provide you with your license details

02-22-2014 08:59 AM in reply to: Pajce91!

Pajce91! wrote:

.....but it will be  trial. I need student version.


All Autodesk software initially installs in trial mode.  Simply install and run in trial mode, keep checking over the next 30days for your serial number to be assigned on the student community and when it is assigned simply click Activate rather than Run as Trial when you start the software that day.
If it get close to the end of the 30-day trial and your student license serial number has still not been assigned, then I would get worried and post back.

Please mark this response as "Accept as Solution" if it answers your question.
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Member
Pajce91!
Posts: 3
Registered: ‎02-22-2014
Message 5 of 5 (708 Views)

Re: MSG Cannot provide you with your license details

02-22-2014 09:10 AM in reply to: Pajce91!
Ok. Thank you!
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