Installation & Licensing

Installation & Licensing

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Member
nicm1985
Posts: 3
Registered: ‎01-22-2014
Message 1 of 3 (66 Views)

Merging Licensing for the same Product

66 Views, 2 Replies
03-03-2014 01:56 AM

Hi

 

We had bought two licesnces for Autodesk Creation Suite Ultimate 2014, We have now purchased another 8 with a different serial code.

 

I have read that you cannot merge the two files together as they are for the same product, however I cannot see an option when the license file is created to create a new license file with both serial codes included. 

 

Thanks

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 2 of 3 (56 Views)

Re: Merging Licensing for the same Product

03-03-2014 02:57 AM in reply to: nicm1985

Hi,

 

You can try to generate a new licence file for both Serial Numbers online, same products need same issuing date. Then you can just copy+paste the licences files into 1 file.

 

If this does not work please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, confirm the registered company name and attach the old licence file or contact our licence assistance team for direct support.



Franz Gaisbauer

*Expert Elite*
JoAnn_Hogan
Posts: 528
Registered: ‎06-25-2012
Message 3 of 3 (52 Views)

Re: Merging Licensing for the same Product

03-03-2014 03:11 AM in reply to: t_gaisf

You can also follow this link to chat to Autodesk Licensing department directly: http://knowledge.autodesk.com/installation-and-licensing

If this post solved your issue please mark as solved and Kudos are always welcome =)

Jo - Ann (P.S follow me on twitter @JoAnn_Hogan)


AutoCAD Certified Professional 2014 / Inventor Certified Professional 2014
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