Hello i have purchase Maya 2012 , since that i have used it, then i needed to reinstall Maya, now i can't install Maya because it can`t recognise my serial number that i have purchased.
It give that error "The serial number you entered is not valid. Try again. (1)"
Im on macbook os x
please help me
Solved! Go to Solution.
Solved by philip.s. Go to Solution.
Hello!
One of the most common issues of the invalid serial number error is actually due to a license that has been upgraded to a newer version per a subscription contract that has since expired.
This would not prevent an existing activation form working properly, but any new activation and/or license transfer attempts with the old license would fail.
Can you please contact our License Assistance Team to validate your license?
To find self-service solutions or reach us via Chat for Activation and Licensing Help:
Visit http://knowledge.autodesk.com/contactus
Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.
Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.
Hello Mr. i received some help from the Submit a support request,
we need to give some data, and ok it can run now
very thanks
Happy to hear and you're most very welcome!