Installation & Licensing

Installation & Licensing

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Community Manager
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Registered: ‎09-27-2011
Post 11 of 25

Re: MAYA student version, not showing the product key and serial number?

09-17-2012 02:05 PM in reply to: tailedmouse

Thank you very much for the additional reports 20160615 and tailedmouse. This issue is not affecting everyone within the Education Community, just a limited number of user accounts.

 

As mentioned above, please utilize the software in its trial mode for the time being, and check here for any status updates.

 

 



Philip Schmelzer
New Member
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Registered: ‎11-07-2012
Post 12 of 25

Re: MAYA student version, not showing the product key and serial number?

11-07-2012 07:55 PM in reply to: ravianu2012

i have the same problem i use google chrome

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 13 of 25

Re: MAYA student version, not showing the product key and serial number?

11-07-2012 08:40 PM in reply to: julioanom

H julioanom,

 

This issue has been resolved, please check here for more details.



Joane Bonghanoy
New Member
1 Posts
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Registered: ‎12-30-2012
Post 14 of 25

Re: MAYA student version, not showing the product key and serial number?

12-30-2012 04:17 AM in reply to: ravianu2012

i i am still getting this error in google chrome and ie8

New Member
2 Posts
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Registered: ‎03-02-2013
Post 15 of 25

Re: MAYA student version, not showing the product key and serial number?

03-02-2013 01:46 PM in reply to: philip.s

I'm getting the same problem as well, what can i do?

Community Manager
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Registered: ‎09-27-2011
Post 16 of 25

Re: MAYA student version, not showing the product key and serial number?

03-03-2013 04:12 PM in reply to: javier.robledo

Hello Javier,

 

Are you downloading from our Education Community or Students Facebook page? As a workaround you could always utilize the other site.



Philip Schmelzer
New Member
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Registered: ‎03-02-2013
Post 17 of 25

Re: MAYA student version, not showing the product key and serial number?

03-08-2013 08:49 AM in reply to: philip.s

I'm using the Education Community page at the first time, but finally i get my serial number from the Students Facebook :smileyhappy:

 

Thanx a lot!

Customer Service
51 Posts
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Registered: ‎02-24-2012
Post 18 of 25

Re: MAYA student version, not showing the product key and serial number?

03-08-2013 08:58 AM in reply to: javier.robledo

Hello Javier,

 

Thank you for the update and we hope you enjoy the Education Community!



Amanda Kinley
New Member
1 Posts
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Registered: ‎06-10-2013
Post 19 of 25

Re: MAYA student version, not showing the product key and serial number?

06-10-2013 09:55 AM in reply to: amanda.k

i have the same problem! :smileysad:

Community Manager
2,736 Posts
283 Kudos
Registered: ‎09-27-2011
Post 20 of 25

Re: MAYA student version, not showing the product key and serial number?

06-10-2013 04:36 PM in reply to: jasidgman

Hello Javiera!

 

In this case the recommended workaround is to simply create a new account with a different email address and proceed with the standard process of obtaining a license.

 

My apologies for the inconvenience and please let us know if we can be of additional assistance.



Philip Schmelzer
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